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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Part failed told to call no email..on hold for 30 minutes..still holding...who is going to pay for labor..paid 500 dollars to put steering rack professionally ..part was almost 200 dollars. Stay tuned"
"I wouldn't be surprised if the 5 star reviews are fake news. I'll tell you why I hate this place! Bought a fuel rail yesterday 4-17-17 and paid extra to have it overnighted. It arrived cracked and the wrong part(I ordered on the phone). I called back and sales sent me to customer service in the middle of my explanation. Wait time was 45 minutes for a CS Rep. I called back 4 more times to talk to someone to rectify the situation and every time I was sent to perma-hold 45 minutes or longer customer service. In this age of ins... read more
"I purchased a power steering rack from BuyAutoParts.com. The part failed (leaked) the day after it was installed by my mechanic. I called the company and they said they would send out a replacement as soon as they received the failed part or I could pay a deposit of $125 and they would send the replacement out before they received the failed part back. I did that after reading online that they would refund the deposit within 2 business days of receiving the part back. They received the part last Friday and I called today to... read more
"I purchased an ac compressor from them, I had a professional install it he placed the part on and I went about my way. A couple hours later I was driving on the high way with my child and my car started to smoke really bad ! I never been so afraid in my life! I was stuck on the side of the road for 3hrs in a hot car with my child. I called the company letting them know what happened ! They offered to send out a new part saying it would be at my home the next day. I got an email saying I won't receive my new part until May 3... read more
"I bought these COMPLETE SET NEW FRONT & REAR LEFT & RIGHT STRUT SHOCK COIL SPRING ASSEMBLY back in August and since I have them I never felt comfortable in my car and I just noticed that they all have the same crack down from the top and they don't work at all even I ended up changing my tires few times because of that even my mechanic told me they where not good from week one and I know their is a 12 Month Parts Warranty but I never get a response "
"Beware! Found out the hard way BuyAutoParts.com will not refund parts once they are installed. They were quick to provide a replacement item (under warranty) but absolutely will not refund my money ($450.10). My electric steering rack for a 2001 Prius required a steering angle recalibration requiring a trip to a dealer or qualified shop to perform this task, "Important Notes: Steering angle sensor must be reset when installed". ......This is noted on the product webpage (http://www.buyautoparts.com/buynow/2001/Toyota/Prius/... read more
"At the time of purchase, BuyAutoParts.com has the best deal for the parts I needed. The shipping took a few days longer than I expected, but the parts fit. The quality of parts seemed okay, but fast forward a month or two and the parts didn't last. I appreciate the fact that the customer service is local but very disappointed that I've been given the run-around for a warranty for a faulty part. As of the time of this message, I've called four times, emailed twice and left two voice mails. It's been over 30 days and I have n... read more
"If you buy a part and it doesn't fix your problem , they call it as being installed not tested. DON"T BUY FROM THEM, unless you have money to throw down the toilet"
"I send the fuel injectors back March 5th 2017. It is now the 28th of March I've been on the phone 5 times waiting 40 minutes each time to inquire about my return. They keep passing me from person to person. And now they say it has to go through their accounting department what a joke. I guess some people have to make money somehow. In my case it was $272 that I'm just going to kiss goodbye... horrible customer service. Absolutely terrible taking from a hard-working American trying to fix his vehicle so I can get to work and... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.