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Antelope Valley Chevrolet
- Automotive
- Lancaster, CA
About this business
Specialties Antelope Valley Chevrolet is a family-owned and operated Chevrolet dealership. We serve the cities of Lancaster, Palmdale, Santa Clarita, Quartz Hill and the surrounding communities. We typically keep around 300 combined New and Used vehicles in stock to ensure you have adequate selection. Antelope Valley Chevrolet has ASE and GM Certified Service technicians to ensure we complete your job to factory specifications. Our factory-trained technicians are continuously updating their skills by completing the latest tr... read more
Location details
1160 Motor Ln, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Customer service is terrible, I dropped off my truck for an appointment at 1030 am, I called at 3:30 and still wasn’t ready.
Honestly the "greeter" Tina needs to go, she always has an attitude towards my family everytime we've gone to them for service, my mother and I brought both our cars in for an oil change, this woman takes her time to come to us and then wanted to give us different service advisors when we had already had asked for Joey, this woman goes and tells the other woman that we're not going to be following the rules of waiting our turn and get different service techs out loud that we could hear her telling the other girl from our car... read more
Use to be my favorite Chev Dealer, until this past two weekends. Service Department is something else. Went to have an Oil change, last Saturday and have my brakes looked at on my truck since winter rain is here. Was told everything was good with brakes. They even checked it off good on inspection paperwork they gave me. Great I thought. Upon leaving there that evening. Brakes started grinding not even a few mile away. Took it back to them this Saturday, they said I need front brakes, literally 7 days later and 700... read more
I have taken my truck there 3xs for the same problem, each time taking out the transmission, now I have transmission problems and cracked hoses. This is a 2017 Chevy Silverado and it’s a lemon. They need to buy this truck back and put me into something comparable. Also trying to reach management to help with my problem still yet to hear. Still waiting to hear from Robert Chirinos, and Justin Gonzales to solve this problem. Me and my whole family have bought cars from your company for years and these past few years service ce... read more
We purchased a Bolt from them, but there was an issue with a recall for the Bolts. They literally had the check for the car, yet failed to update us on the recall and kept us hanging for a week. We got our money back and purchased elsewhere with zero issues. Very bad customer service sadly.
scheduled an appointment at 8am before work simply because my radio locked. they kept my car all day, while I'm trying to locate the "advisor" whose NEVER at her desk to give me any updates. due to her noncommunication, I had to end up taking the day off since I didn't know what was going on nor how long this would take. after so many attempted phone calls with no updates (by this time it's going on 5pm). I go up there, what do you know my "advisor" was sitting at her desk. I walked right up to her and she greeted me as if I... read more
You kept my car for 6 days to fix a door that would not stay closed and charged $797.00. needless to say I am not happy.
2 times in a row, a oil change took 4 hours, with an appointment. I can't remember the service reps name, but same female both times. She never gave me a update on my vehicle and I had to find her to get information. seriously thinking about not going to them again.
My personal experiences have been poor! I have a Corvette, Stingray, these cars have run flats because there is no room for a spare. I got a flat took it in to AV Chevy the service advisor put a regular tire and the tech ruined my rim. AV Chevy agreed to put a new rim. I drove my car to Salvang for a weekend came home and the rim was the original damaged one that the dealer never replaced. I took vaca was unable to take it in before leaving left my car in the garage. I took it in again once I returned a month later. The mana... read more
Frequently asked questions about Antelope Valley Chevrolet
How is Antelope Valley Chevrolet rated?
Antelope Valley Chevrolet has a 4.1 star rating with 3,918 reviews.
When is Antelope Valley Chevrolet open?
Antelope Valley Chevrolet is closed now. It will open tomorrow at 9:00 a.m.