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Antelope Valley Chevrolet
- Automotive
- Lancaster, CA
About this business
Specialties Antelope Valley Chevrolet is a family-owned and operated Chevrolet dealership. We serve the cities of Lancaster, Palmdale, Santa Clarita, Quartz Hill and the surrounding communities. We typically keep around 300 combined New and Used vehicles in stock to ensure you have adequate selection. Antelope Valley Chevrolet has ASE and GM Certified Service technicians to ensure we complete your job to factory specifications. Our factory-trained technicians are continuously updating their skills by completing the latest tr... read more
Location details
1160 Motor Ln, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The worst customer service I've ever encountered. Brand new car and the screen stopped working the day I bought it. No radio, no bluetooth, no Onstar, no rearview camera, no sounds of any kind. The screen and all the aforementioned aspects now only work 10% of the time. Took the vehicle in and was told they would order a module; that it would be in within 3 days. Two weeks later, I called and my order couldn't be found. Spoke to the service manager, who managed to "find" the order. A week later the part came in and I took my... read more
When I scheduled my appointment for an oil change I was told that it would take a hour. However when I arrived I told that it would be a 3 hours wait. 3.5 hours later I was finally at the cashier office. The cashier was so rude it was unbelievable, costumer service was not her strong suit.
Not only did they take an extra day to get my truck back after they promised to have it ready in 4 hours, but when I wanted to traded it in I received the most unprofessional salesmanship ever experienced, I bought 2 Camaros at this establishment in the past and was ready to purchase a truck, the first salesman realized what a terrible job he was performing so he past me to another salesman who was a bit more professional, then the truck I test drove they claimed that was damaged the next day by barbed wire and had the nerv... read more
Service advisor overcharged for my oil change and would not honor dealer discounts sent by email. Status of service call was not updated on computer link. Past service calls for oil changes were satisfactory, but I waited for my vehicle, this time I did not because rear tires not in stock. 10 am appointment car delivered 5:30 pm next day. Service advisor did not seem to be familiar with vehicle by specs and assumed I knew nothing about my vehicle when I questioned his recommendations. A review of service records by adviso... read more
A month ago my wife and I went to AV Chevy as they were offering “great trade in”. The dealership gave a good price but didn’t fit in our budget. Made it clear we appreciated it but we wouldn’t never sign for a price that high again. It wasn’t going to happen. Fast forward to today, we had some money for a down so called Nick(sales guy) to talk about payments. He stated, he remembers us saying we would never sign for that and wouldn’t happen. So what did we want to talk about. I have bought many cars and would of taken a ca... read more
This has been one of the worst dealership experiences we’ve ever had. We will never do business here again, nor will we recommend anyone to this dealership. After purchasing a 2020 used vehicle all the salesman could boast about was a 172 point inspection and how the car is like new. So we drove it off of the lot and observed a chip in the windshield, as well as the rear air controls to be so sticky you can’t push the button in. They lied on the inspection report and said everything was great. Until the window guy showed up ... read more
If I could give zero stars I would. Non-stop lying from their sales and managers and when you catch them in a lie all they could do is give you a blank stare. Never honor their deals they promote and always trying to mark up their prices. Neither sales rep can tell you what their policies are because they all have different answers. Worst absolutely worst dealer in my experience. Oh and don't give them any info because they will run your credit report without consent eventhough you told them not too and they tell you right i... read more
They are on round three of trying to fix my liftgate and I live two hours away so that means I’ve had to take three trips and it’s still not fixed🤦🏻♀️
RecommendedTook truck in and got driven home. Waited till they called and picked me up, vehicle was done and went home!
Frequently asked questions about Antelope Valley Chevrolet
How is Antelope Valley Chevrolet rated?
Antelope Valley Chevrolet has a 4.1 star rating with 3,918 reviews.
When is Antelope Valley Chevrolet open?
Antelope Valley Chevrolet is closed now. It will open at 9:00 a.m.