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1160 Motor Ln, Lancaster, CA, 93534, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 7:00 p.m. |
I came in on a trip from Sacramento. On my way in when i stopped in bakersfield my check engine light came on. The service center in bakersfield was a failure. I drove to Mojave to lodge, woke up at 7am tho being my car in, it was a little unpromising say first but you managed to work me into your busy day and you made mine. Thank you so much from the best part of my heart. Kudos to the service specialist, the lady in blue who listened and validated my concern and took it to the service manager, and the service manager, y... read more
My Favorite Team
All i read are other "LOYAL" clients complaining about the service. I have been loyal buying all my Silverados from Chevy for my Electrical Company as well as my father for his A/C & Heating Company. We have 2014 Silverados as well as 2014 Malibu's. People need to understand that problems happen with cars specially after 100,000 miles Mr. SATURN below me... Vehicles will break down when not maintained from the beginning try it "LOYAL" clients. To be honest what else do you expect from a Saturn with so many miles. I had a sil... read more
I wasted two whole days trying to purchase the truck I saw in your advertisement, the one I genuinely liked. Avchevy simply wasted my time only to offer me completely unfavorable terms- terms that were fundamentally different from those listed on your website and on Chevrolet’s website! Considering my very good credit score , they're unable to provide reasonable terms that would satisfy me as your customer. As a result, I ended up with a lot of wasted nerves, two lost days, and 3 hard inquiries on my credit report. I am d... read more
Business response:
Thank you for sharing your experience with us, Alex. I understand your frustrations, particularly regarding the truck you were interested in and the terms that were not aligned with our advertisements. We strive to provide our customers with clear and accurate information, and I appreciate your feedback on this matter. I would like to invite you to contact us directly at Antelope Valley Chevrolet so we can better understand your concerns. Your satisfaction is important to us, and we would like the opportunity to address your... read more
I feel totally disrespected and mistreated by Antelope Vally Chevrolet. We dropped our Corvette off to them 8/24/24 for major repairs covered by the warranty. The dealership took intake photos of the condition of our car at drop off. (This will turn out to be the most important part of this transaction!) I even assisted the service advisor with contacting the warranty company to get them paid and expedite the repair. One part was backordered so the job was not completed until 10/18/24. I stayed patient, friendly, professiona... read more
Business response:
Our team has acknowledged this review.
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Horrible service, I would not recommend this location to anyone and will NEVER return there for a service again!!!! I took my Chevy in for an oil change, check engine light and a few other things. I dropped it off Friday at 7:00 AM and stressed that I needed it for work on Monday at 4:00 AM. I got a call Friday evening from my contact there. She stated they had performed the oil change and test drove it to try to duplicate the other issues. She stated the tech would look at it tomorrow and she would give me a call with ... read more
Business response:
Thank you for your feedback, Jessica. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Roberto Chirinos Service Manager
Antelope Valley Chevrolet has a 4.1 star rating with 3,944 reviews.
Antelope Valley Chevrolet is open now. It will close at 7:00 p.m.