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Orel Hershiser Chevrolet
- Car Dealers
- Chino, CA
About this business
Location details
12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Did not like the service not happy had better service wen I bought my first car from there everything had changed bad attitude did not Clare if you brought a car or not
Dealership is ok. I bought a 2019 brand new Silverado that had an oil leak. It’s been 3 weeks still waiting for part! Horrible
Did the bare minimum, didn't complete service I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told me the sensor was cleaned and it was all ready for pick-up. I picked the car up and immediately upon driving it off the lot, the same error codes all came back no. The techs didn't even bother clearing the faults. I then tried to reach the service writer (Mike Lora), but he didn't answer. I left a voicemail about them failing to cl... read more
This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises.
My contact was not correct and. I was overcharged also the side step promised on our truck was not delivered as promised but they put a cheap side step on there $43k chevy truck. Sad it's our third car purchased there and we won't be going back.
Seemed tome to be jerked around for 3 weeks Took my truck in because it filled with water on the drivers side when it rained. Told it would take about 5 days, no problem understand disassemble search, repair, reassemble etc. I get that. At the end of that week I heard nothing until I called on Monday the following week and was told that the body shop was slammed with work on 2020 recalled vehicles and it would be a day or two more ok. Never heard a word until I called a day or two later and was told they were working on it b... read more
Please DO NOT GO HERE!! They keep your car for hours and hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shouldn’t take 5 hours. Then they charged me $150 just to tell me what was wrong with it. That’s not including work done! Ridiculous! I will never return here again!!
Disappointed Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for not predicting when the check engine light would come on so I could make an appointment. Considering this vehicle was purchased at MK Smith, and I've brought our Cruze in many times for maintenance I think it would have been reasonable for them to at least determine the codes involved so it could be determined whether there was risk driving the car. But no ... the... read more
Even though I had an appointment had to wait over 3 hours fo In my opinion oil change took too long and the service man was not helpful, the clerk had to get my paperwork to finish up , she said I was there too long ?
Frequently asked questions about Orel Hershiser Chevrolet
How is Orel Hershiser Chevrolet rated?
Orel Hershiser Chevrolet has a 4.3 star rating with 2,381 reviews.
When is Orel Hershiser Chevrolet open?
Orel Hershiser Chevrolet is open now. It will close at 8:00 p.m.