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Orel Hershiser Chevrolet
- Car Dealers
- Chino, CA
About this business
Location details
12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Disappointed Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for not predicting when the check engine light would come on so I could make an appointment. Considering this vehicle was purchased at MK Smith, and I've brought our Cruze in many times for maintenance I think it would have been reasonable for them to at least determine the codes involved so it could be determined whether there was risk driving the car. But no ... the... read more
Even though I had an appointment had to wait over 3 hours fo In my opinion oil change took too long and the service man was not helpful, the clerk had to get my paperwork to finish up , she said I was there too long ?
worse services ever nothing but problems. services manager Don was rude and did nothing to help fix any problems. got my truck back over a week late and they left parts lose had to take it to another dealer 130 miles after picking it up to be fixed right.
Never go here! Went here for a warranty covered repair. On the first visit they had to order the part.. Was contacted a wk later when the part arrived and scheduled the appointment for that following saturday. When i arrived i was told i had no appointment and the part wasnt ordered..?? Of course the service advisor who arranged all this was not there...complained to service manager and left. On the following monday at 730am the service advisor who had originally scheduled me called and started yelling and screaming at me...... read more
HORRIBLE SERVICE DEPARTMENT I go in for an oil change to be told that a motor mount is about to give out and urgent that I change it. I agree and have them change my motor mount for about $450.00 dollars. The car stays the weekend and Monday I receive a call that my car is ready. I am unable to pick it up to I send my 7 month pregnant wife with my 2 year old. She takes the car home to tell me that car feels broken. I drive it just to hear an awful noise engine rocking noise and awful driving experience. Did they not test dri... read more
Worst Service department Little story of my first experience with MK Smith Chevrolet's service department. On 12/30/2015, I had previously scheduled(12/29) my new 2015 Camaro SS in for its first oil change at 8am. I brought it in at 7:55am and understandably being the week before a holiday weekend the service department was very busy. I waited a couple of minutes for a service person to help me and then service adviser Howard began to help me. We proceeded to his station and he inputted all of my information and let me know ... read more
Avoid this place Didn't know what they were doing, now I need a new engine. I found one for 1/2 the price but they won't let me take my car until I pay them a ridiculous balance.
Appointment just a suggestion I just moved to Chino from across the country and needed to have my truck smoked to register in Ca. I called to get appointment for 10:00. Got there 15 minutes early. After about 1 1/2 I checked to see how much longer. Service writer came to see me and told me t,hey we're having trouble turning on machine to smog car. At 2 hour mark,I asked when truck would be done. After another 15 minutes I went to cashier area and watched them just moving my truck. I asked to talk to service manager and he ne... read more
They lied to me and ruined our vacation I called the dealership and spoke to a service manager and set it up to have an ac inverter replaced on my 2014 truck while on vacation, I called 5 days in advance and when asked was told yes they will get it fixed that day, I also gave them my credit card number so they could set aside all the parts and verified they had everything to complete the job so there would be no issue since we were from Oklahoma and on vacation and we needed this to work on our camping vacation in the Redwoo... read more
Frequently asked questions about Orel Hershiser Chevrolet
How is Orel Hershiser Chevrolet rated?
Orel Hershiser Chevrolet has a 4.3 star rating with 2,463 reviews.
When is Orel Hershiser Chevrolet open?
Orel Hershiser Chevrolet is open now. It will close at 8:00 p.m.