Orel Hershiser Chevrolet

nicole.dobrzynski 

on DealerRater

5 years ago

I came to this dealership on Super Bowl Sunday and tried to make a deal with them. From the get go I told them if they could not help me get out of my lease that I would just wait and come back to them in about 6 months to a year to purchase a Tahoe or Suburban. They assured me that they would work with me and continued to push forward with a deal. They asked if they could run my credit and I said yes, but only one time because I know that they typically run your credit about 4-5 times to get the best APR. Despite me asking ... read more

buildforspeed2000 

on DealerRater

5 years ago

I was mostly happy with the experience but the up I was mostly happy with the experience but the up charge on the car was unreasonable. Tacking on $40,000 to the MSRP was disheartening to say the least. I did not pay all the upcharge but did pay most of it....I would not do it again.... 

stanshue 

on DealerRater

5 years ago

They sucked! Poor people skills. Ugly showroom. Rude salesperson and staff. Got to buy my new pick up some where. Someone should tell Ms Barra! 

Deana Orozco 

on DealerRater

5 years ago

I both a car but the parking guy run in to a wall. They still have my new car. They are fixing it. But it has be 6 days. Can't get anyone to call us back. AND WHEN IS MY NEW CAR GOING TO BE READY. They gave me a rental. It has been 6 days. They need to do more!!!!!!!!!!!!!!!!!!!!! 

shanalynn1976 

on DealerRater

5 years ago

Unprofessional, does not manage situations properly, defames customers characters whom he's never met in person. I would not ever do business with Mk chevrolet dealership. I wouldn't recommend to anyone. Poor communication skills, lacks integrity, honesty and deflects when mistakes are made. 

shanalynn1976 

on DealerRater

5 years ago

To. Bad 25 words won't cut it there is not enough space to describe my unfortunate bad experience with Mk chevrolet. Emails sent about experience. 

KRODRIG53 

on DealerRater

5 years ago

I wasn’t impressed at all how they handle the deal It was about them not how they can make a great deal for Me I have a 802 credit score and didn’t get a good deal, I won’t work with this dealership again if it wasn’t for my son that had no more patients and wanted to close the deal because he was tired of waiting I would have walked out. I wouldn’t buy any other car here again! but they taught me a lot for the next time around. It’s has to be about the customer period . I ask them to run Capital one for a better rate refuse... read more

EK 

on DealerRater

5 years ago

Just don't seem to have their sales team together. Make web deals and then don't have the vehicles ready. Treat their customers like untrustworthy scammers. Paid cash and they demanded to run my credit instead of verifying a cashiers check. 

karla.zavala 

on DealerRater

6 years ago

There was zero negotiation discounts available, and typically the cars we have purchased always come with a full tank of gas. Considering, the online work is done by the new purchaser, there really isn't much work a sales associate has to do anymore. I understand the perks of online purchases, but customer service and negotiation could improve to at least make the buyer feel like they're walking out with a deal.