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Orel Hershiser Chevrolet
- Car Dealers
- Chino, CA
About this business
Location details
12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I had a horrible experience here today. I dealt with mike lara and he was very unprofessional he did not answe the phone at all when inquiring about my car dont deal with this dealership or Mike Lara
Terrible customer service They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of customer service is that? Then to top it off my truck is blocked in with the gate unlocked is that suppose to make me feel like my truck is in a secure place. I will Never go to this terrible xxxxen dealer again. If anything happens to my truck i will definitely come after you guys for all the inconvenience you guys caused to me in 1 day.
Did not like the service not happy had better service wen I bought my first car from there everything had changed bad attitude did not Clare if you brought a car or not
Dealership is ok. I bought a 2019 brand new Silverado that had an oil leak. It’s been 3 weeks still waiting for part! Horrible
Did the bare minimum, didn't complete service I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told me the sensor was cleaned and it was all ready for pick-up. I picked the car up and immediately upon driving it off the lot, the same error codes all came back no. The techs didn't even bother clearing the faults. I then tried to reach the service writer (Mike Lora), but he didn't answer. I left a voicemail about them failing to cl... read more
This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises.
My contact was not correct and. I was overcharged also the side step promised on our truck was not delivered as promised but they put a cheap side step on there $43k chevy truck. Sad it's our third car purchased there and we won't be going back.
Seemed tome to be jerked around for 3 weeks Took my truck in because it filled with water on the drivers side when it rained. Told it would take about 5 days, no problem understand disassemble search, repair, reassemble etc. I get that. At the end of that week I heard nothing until I called on Monday the following week and was told that the body shop was slammed with work on 2020 recalled vehicles and it would be a day or two more ok. Never heard a word until I called a day or two later and was told they were working on it b... read more
Please DO NOT GO HERE!! They keep your car for hours and hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shouldn’t take 5 hours. Then they charged me $150 just to tell me what was wrong with it. That’s not including work done! Ridiculous! I will never return here again!!
Frequently asked questions about Orel Hershiser Chevrolet
How is Orel Hershiser Chevrolet rated?
Orel Hershiser Chevrolet has a 4.3 star rating with 2,463 reviews.
When is Orel Hershiser Chevrolet open?
Orel Hershiser Chevrolet is open now. It will close at 8:00 p.m.