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12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
worse services ever nothing but problems. services manager Don was rude and did nothing to help fix any problems. got my truck back over a week late and they left parts lose had to take it to another dealer 130 miles after picking it up to be fixed right.
Never go here! Went here for a warranty covered repair. On the first visit they had to order the part.. Was contacted a wk later when the part arrived and scheduled the appointment for that following saturday. When i arrived i was told i had no appointment and the part wasnt ordered..?? Of course the service advisor who arranged all this was not there...complained to service manager and left. On the following monday at 730am the service advisor who had originally scheduled me called and started yelling and screaming at me...... read more
HORRIBLE SERVICE DEPARTMENT I go in for an oil change to be told that a motor mount is about to give out and urgent that I change it. I agree and have them change my motor mount for about $450.00 dollars. The car stays the weekend and Monday I receive a call that my car is ready. I am unable to pick it up to I send my 7 month pregnant wife with my 2 year old. She takes the car home to tell me that car feels broken. I drive it just to hear an awful noise engine rocking noise and awful driving experience. Did they not test dri... read more
Worst Service department Little story of my first experience with MK Smith Chevrolet's service department. On 12/30/2015, I had previously scheduled(12/29) my new 2015 Camaro SS in for its first oil change at 8am. I brought it in at 7:55am and understandably being the week before a holiday weekend the service department was very busy. I waited a couple of minutes for a service person to help me and then service adviser Howard began to help me. We proceeded to his station and he inputted all of my information and let me know ... read more
Avoid this place Didn't know what they were doing, now I need a new engine. I found one for 1/2 the price but they won't let me take my car until I pay them a ridiculous balance.
Appointment just a suggestion I just moved to Chino from across the country and needed to have my truck smoked to register in Ca. I called to get appointment for 10:00. Got there 15 minutes early. After about 1 1/2 I checked to see how much longer. Service writer came to see me and told me t,hey we're having trouble turning on machine to smog car. At 2 hour mark,I asked when truck would be done. After another 15 minutes I went to cashier area and watched them just moving my truck. I asked to talk to service manager and he ne... read more
They lied to me and ruined our vacation I called the dealership and spoke to a service manager and set it up to have an ac inverter replaced on my 2014 truck while on vacation, I called 5 days in advance and when asked was told yes they will get it fixed that day, I also gave them my credit card number so they could set aside all the parts and verified they had everything to complete the job so there would be no issue since we were from Oklahoma and on vacation and we needed this to work on our camping vacation in the Redwoo... read more
I was traveling thru California while moving to my new military duty station when I noticed a great deal of fluid inside my left front tire well, but nothing inside my engine compartment so I did not know where the fluid was coming from. I took my vehicle to MK Chevy to determine what the problem was. The service rep called me and informed me that the Hydro-booster was leaking and the repair would cost $1095 for repair. I instructed him to repair the part. After leaving CA and driving to El Paso, TX, the same fluids were ins... read more
During a recent purchase from this dealership, I was lied too, cheated and ripped off. The problem occurred after the sale I started reading the sales contract over more carefully and found some discrepencies. Primarily they had changed the amount of money given me on my trade in with out saying anything. It was my fault for trusting them and not reading through the contract on the spot, but I was distracted by a very personable finance manager. When I was reading the contract a couple hours later and found the discrepency I... read more
Orel Hershiser Chevrolet has a 4.3 star rating with 2,381 reviews.
Orel Hershiser Chevrolet is open now. It will close at 8:00 p.m.