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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I stayed at Kokomo Suites for work. Just needed one night. It serviced its purpose but the spiders, TV quality, decor an I reserved an upper level room and git ground level. I keep seeing spiders in my room. The TV quality was poor. The front desk staff.
Business response:
Thank you for taking the time to leave your feedback. We apologize for the room mix-up during your stay. It appears there was a misunderstanding regarding your reservation details through Booking.com. We also do not see any notes left on your reservation, in the future do not hesitate to let our staff know of any problems with your stay and we would be happy to address them.
Was ok Smell in room bathroom horrible Location of beach and pool
Business response:
Thank you for the feedback, in the future please let our staff now of any problems with your stay and we would be happy to address anything immediately.
Fair So LOUD. Close to main road. Very noisy. Room size and it was clean.
Business response:
Thank you for the review Anthony! Please keep in mind it was OC Bike Fest Week!
Fair
Poor
Fair
Bad The rooms , the staff service very poor The room was filthy and full of spider I asked to leave this place as soon as I arrive and refund my money they refused I call booking twice they said someone will get back to you we email the manager no one get back to me , I had to cut my stay and leave this owfull place
Business response:
Hello, we were more than accommodating during your stay. At check in, you wanted to be closer to the pool, so we moved you, then you came down and stated you could not use stairs, so we moved you to the ground floor free of charge. We moved your room three times. We would of refunded if your chose to leave, but you stayed for three nights. We also refunded your parking at checkout when you claimed did not park here.
Disappointing Room had sand on floor not clean. Toilet bowl not working so well Stain on bed sheets Ok
Business response:
Thank you for the review Michael. In the future, please let our staff know of any problems with your room and we would be happy to address them immediately!
Location and that’s about it Upon our arrival the hotel room was filthy, the room floor was grainy with left over sand, bathroom was gross and unclean. The location . Easy access to beach. Large clean pool.
Business response:
We have hotel housekeeping staff on from 9am-9pm daily. Anytime you have an issue with your room please notify the front desk immediately so we may resolve the problem.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,276 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open on Monday at 8:00 a.m.