This profile has been claimed by the business owner or representative.
Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Wouldn’t stay again Garbage in parking lot, smells like weed, pillows thin and uncomfortable, dirty walls in room Location
Business response:
Thank you for your feedback. We are sincerely sorry that your experience was so disappointing and fell short of our standards. The issues you described regarding cleanliness, the smell of smoke, and the uncomfortable pillows are unacceptable. We are addressing these points directly with our staff to make immediate improvements. While we understand your decision not to return, we want to assure you that your comments are being taken very seriously.
Fair
Decent staff two of them stood out younger guys. Super nice and respectful.. the women I could not say thst much very up When we came in. The room was not cleaned well at all. There was sand all in the creases of the mattresses. There also were stained pillows under pillow cases as well as stains on the side of mattresses that looked like blood or rust. The towels stunk like smoke and a few that were brought in each day also had stains of dirt marks. The floors were scratched badly and some parts of the floor were coming up.... read more
Bad
Fair I did not like how it smelled strongly like weed. Not for me nor my family. I love how vibrant it was.
Business response:
We sincerely apologize for the unacceptable experience you and your family had with us. Your comments regarding the strong smell of marijuana are deeply concerning, as providing a safe, family-friendly environment is our highest priority.
Bad Rude staff, partying kids using weed and drinking and loud, when went to front desk the gal rolled her eyes at me. Never again.the amount we paid was not worth all the hassle of not getting any rest.NO ONE EVEN CALLED ME WHEN REQUESTED TO SPEAK TO MANAGEMENT.
Fair
Bad Estaba sucio .. no servía la bañera .. no servía la TV .. no servía la cafetera ..olía feo a pipí y estaba mojado el pacio por todos lados
Poor
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,275 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open on Monday at 8:00 a.m.