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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Overall the stay was subpar. Highlight of the unit was its pool yet overshadowed by being over crowded with guests. The Staff over charging for parking. $150 for my 3-4 day stay rather than the listed $10 a day. Multiple non pass vehicles parking in hotel spaces. Room was not completely clean when we arrived. Sheets were stained and sandy. Floor was not cleaned well. Very sandy on arrival. Patio door was damaged on arrival with the deadbolt not being functional, patio is at street level. Air conditioner was damaged on arriva... read more
Poor Air conditioners don't work well. Kitchen sink faucet broke 2 times. Room wasn't cleaned properly. There was still food in the fridge. They did not put a fitted sheet on one of the beds. I had to ask for one and do it myself. Took me hours to get towels because they were not brought to me while housekeeping was there earlier in the day. I stayed at this location last year and it was completely opposite than it was my last stay. I complained which I never do to one of the employees. Pretty much all they did was apologize... read more
We needed a room for the day as we were passing by and it was okay. The floors of the room were still dirty, I love walking barefoot on most days so that was not a nice feeling to step on dirty floors you can feel the film. The furniture is old and beaten. The coffee table had a lot of air bubbles, paint was coming off, the bathroom is very outdated, the beds were not the most comfortable and the frame showed a lot so it wasn't appealing. The location was nice, it is behind another hotel so the view is not great, however, we... read more
It was good enough for the short visit we made and the reasons we were staying. I don’t think we will visit this propert Very small beds, sand all in the beds, balcony door barely shut & wouldn’t lock, tv / WiFi didn’t work. The closeness to the beach and the huge pool. Staff were VERY friendly! Even the maintenance and room cleaning lady were very nice.
Didn’t feel comfortable staying here with it being so dirty The stairwells stink, my roof was leaking in my room, bathroom smelled like urine and shower has hair in it just doesn’t look or feel clean The location
Very Poor
Enjoyed the beach & Not breaking bank. Place dirty inside and out. Bring cleaning supplies & linens the outside of the facility and inside was very dirty. the sheets and towels were old and stained. Very close to the beach. Overall staff were as attentive as they could be. You can't beat the price.
Business response:
Thank you for sharing your thoughts. We’re glad you appreciated our great location, attentive staff, and value. However, we’re sorry to hear about the cleanliness issues and condition of the linens. We take this feedback seriously and will address these concerns with our housekeeping team to improve. We hope to have the chance to provide you a better experience in the future.
Bad
Bad Title: Extremely Disappointing Experience — Avoid Until Management Changes My family and I have been visiting Ocean City for years and have stayed at The Kokomo multiple times without issue. Unfortunately, our most recent visit under the new management was by far the worst hotel experience we've ever had. We booked through Booking.com and arrived at 4:45 PM — well after the 4:00 PM check-in time. However, we were told our reserved room was unavailable due to issues with their laundry facilities. After a 3+ hour drive, we... read more
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,158 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.