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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very Good
Short stay for business. The heater in the room didn’t work. Convenient location, and great price for overnight stay.
Business response:
Thank You for your review. We are very glad you enjoyed your stay. We have made the proper replacement to the heating unit. Please visit us again soon and let us know if you need anything.
Bad
Disappointing Very loud, obnoxious teenagers staying in the same hotel. Didn’t get much sleep most nights in our stay. Clean and friendly staff.
Do yourself a huge favor and spend the extra money to stay somewhere nicer, because this place ain’t it. I won’t make th When it comes to comfort the blankets were awful. Super thin and just rough and scratchy. I can’t under state how uncomfortable the blankets are. And if you have any plans to bring devices to use on the WiFi or want to watch tv in your down time or while you go to bed just forget it. The WiFi is borderline unusable and same goes with the tvs since they don’t use dish or cable, but a free channel app that r... read more
Fair The rust on some of the interior and the pool had a turd in the water that didnt get clean also there were no wash clothes so I went to Walmart The room was nice
Horrible experience The ac didn't work room was hot. My TV didnt work for two days..and I went down to the office three times to only be told theirs nothing they could do about it when I got their my room wasn't ready at 3pm when check out was told me it was an hour or two wait their where people ahead of me that waited three plus hours for their rooms.. their were condoms everywhere outside the hotel.. the sheets were didn't like they rush to clean the room never got to get room service no clean towels nothing.. will never ... read more
Business response:
Dear Pompey, Thank you for your feedback. Our standard check-in is at 4:00 PM, and while we try our best to accommodate guests who arrive early, we apologize if the preparation felt rushed. Regarding your room, the TV was operational, but a weak Wi-Fi signal unfortunately caused streaming issues. We also wish you had alerted the front desk about the AC so we could have sent maintenance to fix it right away. Lastly, our housemen clean the property grounds daily, making the exterior issue you noticed a highly unusual, isolated... read more
Good location and great staff. Fairly clean rooms, good for college kids and those who are young/versatile. Probably Some sand left in the room when we got there. The other guests were somewhat problematic. We had an alarming incident where a person asked my friend to come to his room in a shady manner. Definitely be way of other people’s intentions. I loved how close to the beach it was and the staff was super nice.
Business response:
Dear Bouselli, Thank you for your feedback. We are glad you enjoyed our location and staff, but we sincerely apologize for the cleanliness issues and the uncomfortable experience you had with other guests. We take your safety and comfort very seriously and are addressing these concerns with our team to ensure a better experience moving forward. We appreciate your honesty and hope to welcome you back for a much improved stay. Sincerely, Management Kokomo Suites
Our stay was good overall but we could of done without all the unnecessary noise! There was screaming and yelling from guests up until the wee hours of the morning which was so annoying! The staff were friendly and the room was clean!
Business response:
Hello Shannon, I apologize for the noise at the hotel. We had a large group staying here. We have taken measures to ensure this does not happen again in the future. We hope to see you again the summer. Thank you, Management
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,275 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open on Monday at 8:00 a.m.