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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Had a wonderful stay Shower pressure Staff, amenities, proximity to beach
Business response:
Thank you for the perfect 10/10 review! We are so thrilled to hear you had a wonderful stay with us. It's fantastic that you enjoyed our staff, amenities, and close proximity to the beach. We also really appreciate you bringing the shower pressure to our attention; our maintenance team will be looking into it, as we want every detail of our guests' stay to be perfect. It was a pleasure to host you, and we look forward to welcoming you back for another wonderful visit!
Wonderful
Really enjoyed the stay Air conditioner located in odd area and room never got too cool. Was uncomfortable at times. Pool was wonderful and close to everything! Food, beach, boardwalk.
Business response:
Thank you so much for the amazing review and the perfect 10/10 scores! We are delighted to hear that you really enjoyed your stay, found the pool wonderful, and loved being so close to the food, beach, and boardwalk. However, we do want to sincerely apologize that the performance and location of the A/C unit made your room uncomfortable at times. We know how critical a cool room is, especially in August, and your feedback is extremely valuable as we share it with our maintenance team and plan for future improvements. We trul... read more
Exceptional Location staff pool spacious rooms
Business response:
Thank you so much for the fantastic review and the perfect scores! We are thrilled to hear that you loved the location, our staff, the pool, and the spacious rooms. We also appreciate your specific feedback on the bed rating; guest comfort is a top priority, and this information is very valuable to us as we plan for future updates. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another great visit!
Perfect! Loved it! It’s is very close to boardwalk, pool is large and all staff was extremely nice and accommodating.
Business response:
"Perfect!" is exactly what we love to hear! Thank you so much for this wonderful review and the perfect 10/10 scores. We are so thrilled that you enjoyed everything, from our large pool to our convenient location near the boardwalk. Most of all, we're proud that our staff made your stay special by being "extremely nice and accommodating." We will be sure to share your high praise with the entire team! It was an absolute pleasure to have you, and we can't wait to welcome you back for another perfect stay.
Very Good - not the most “modern” hotel with rundown rooms - gave new towels everyday but didn’t clean the room - constant marijuana smell around the property - very close to the beach - large, clean pool - nice, helpful staff
Business response:
Thank you for your honest feedback. We're glad you enjoyed the location, pool, and our helpful staff. However, we sincerely apologize for the serious shortfalls you experienced. The lack of daily cleaning and the smell of smoke are unacceptable, and we are addressing these issues directly with our teams. Your feedback on our room conditions is also noted as we plan renovations. We are sorry for failing to meet expectations and appreciate you bringing this to our attention.
Our stay overall was really good. We enjoyed the pool and the short walk over to the beach. The staff was really friendl Not having an elevator and the sand in our room upon checking in The pool was really nice and the location of the motel was good.
Business response:
Thank you for your review and the high marks for our staff and value! We're glad you enjoyed the pool, but we sincerely apologize for the sand in your room upon arrival—we've addressed this with our team. We also appreciate the feedback on the elevator and are always happy to accept requests for ground-floor rooms to make your stay easier. We hope to welcome you back for an even better experience!
Exceptional
Fantastic Todo
Business response:
¡Muchas gracias! Thank you for the perfect 10/10 review. We are absolutely thrilled to hear that you found everything about your stay to be "Fantastic"! It means the world to us that you loved it all. We hope to have the pleasure of welcoming you back for another fantastic stay soon.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.