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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This place is older but a good value for the location. They post rules but do. It enforce them with regard to the pool. If you are going to allow pot smokers at a mostly family oriented place, please let your customers know. You could smell it all day since the person below us smoked all day. For the rooms, raise the Air conditioner up the wall so it blows into the room. Where it is located, does not cool the room down. Great location, pool was nice and it is right by the ocean
I enjoyed my stay. There aren’t any elevators, and the stairs for where I was staying no where extremely steep. I had to be very cautious going up and done the steps each day. Also the AC unit was at the entry way of the room, not near the beds and I felt it was hard to keep the room cool. The air didn’t not circulate very well throughout the room. I ended up calling the front desk for a fan, unfortunately they did have one on my first night, but I checked again in the AM and they were able to provide me with a box fan which... read more
Business response:
We are delighted to hear that you enjoyed your stay, our convenient location, and that our staff was able to provide you with a fan to make your room more comfortable—we really appreciate you highlighting that positive interaction! We also thank you for your very constructive feedback. We understand the steep stairs can be a challenge, and your comments on the air circulation are especially valuable. Suggestions like installing ceiling fans are exactly what we look for when planning future property improvements. It's wonderf... read more
Wonderful En la habitación que estábamos había una puerta que conectaba con otra habitación y los huéspedes hacían demasiado sonido desde muy de madrugada Que está cerca del mar
Had a wonderful stay Shower pressure Staff, amenities, proximity to beach
Business response:
Thank you for the perfect 10/10 review! We are so thrilled to hear you had a wonderful stay with us. It's fantastic that you enjoyed our staff, amenities, and close proximity to the beach. We also really appreciate you bringing the shower pressure to our attention; our maintenance team will be looking into it, as we want every detail of our guests' stay to be perfect. It was a pleasure to host you, and we look forward to welcoming you back for another wonderful visit!
Wonderful
Really enjoyed the stay Air conditioner located in odd area and room never got too cool. Was uncomfortable at times. Pool was wonderful and close to everything! Food, beach, boardwalk.
Business response:
Thank you so much for the amazing review and the perfect 10/10 scores! We are delighted to hear that you really enjoyed your stay, found the pool wonderful, and loved being so close to the food, beach, and boardwalk. However, we do want to sincerely apologize that the performance and location of the A/C unit made your room uncomfortable at times. We know how critical a cool room is, especially in August, and your feedback is extremely valuable as we share it with our maintenance team and plan for future improvements. We trul... read more
Exceptional Location staff pool spacious rooms
Business response:
Thank you so much for the fantastic review and the perfect scores! We are thrilled to hear that you loved the location, our staff, the pool, and the spacious rooms. We also appreciate your specific feedback on the bed rating; guest comfort is a top priority, and this information is very valuable to us as we plan for future updates. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another great visit!
Perfect! Loved it! It’s is very close to boardwalk, pool is large and all staff was extremely nice and accommodating.
Business response:
"Perfect!" is exactly what we love to hear! Thank you so much for this wonderful review and the perfect 10/10 scores. We are so thrilled that you enjoyed everything, from our large pool to our convenient location near the boardwalk. Most of all, we're proud that our staff made your stay special by being "extremely nice and accommodating." We will be sure to share your high praise with the entire team! It was an absolute pleasure to have you, and we can't wait to welcome you back for another perfect stay.
Very Good - not the most “modern” hotel with rundown rooms - gave new towels everyday but didn’t clean the room - constant marijuana smell around the property - very close to the beach - large, clean pool - nice, helpful staff
Business response:
Thank you for your honest feedback. We're glad you enjoyed the location, pool, and our helpful staff. However, we sincerely apologize for the serious shortfalls you experienced. The lack of daily cleaning and the smell of smoke are unacceptable, and we are addressing these issues directly with our teams. Your feedback on our room conditions is also noted as we plan renovations. We are sorry for failing to meet expectations and appreciate you bringing this to our attention.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,136 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.