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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very Good
The price is great when you have kids and you’re trying to save a couple dollars. The pool is wonderful, staff is great. Yes, the property is old, but nothing to really complain about. At time yes you smell some whacky grass but nowadays that’s everywhere. Nothing overwhelming. This is our second year staying here because of the great location and price! Great pool if you have little kids, beach access right there!
Business response:
Thank you for being a valued returning guest and for sharing such a thoughtful review! We are delighted to see the perfect 10/10 scores for our staff, cleanliness, and location, and we're so glad your family enjoys our pool and convenient beach access. We appreciate your understanding of the property's age and are always working on updates to improve our facilities and comfort. It's wonderful to know that you find us to be a great value, and we look forward to welcoming you back for a third year!
Great time Location was great pool is a good size and the staff was nice
It was good stayed here multiple times and will no longer come back due to the cleanliness has gone down and the upkeep Bathrooms need to be updated and just some other minor fixes. The size of the pool and it’s convenient to the beach.
Business response:
Thank you for your loyal business and honest feedback. We sincerely apologize that we failed to meet your expectations on cleanliness and upkeep during this stay. Your specific comments about the bathrooms and other needed fixes are being taken very seriously and have been shared with our maintenance and housekeeping teams to prioritize improvements. We are committed to making these changes and truly hope we can earn back your trust in the future.
Not a bad place to stay if we’re capable of doing steps close proximity to the beach, kids enjoyed the pool, Some of the steps were very steep the air conditioning unit in our room did not work properly. Had to borrow a fan, constantly asked for toilet paper and clean bath linen every day Close to the beach and had a nice pool and staff was very friendly and helpful
Business response:
Thank you for your review and the high praise for our helpful staff, location, and pool! We're so glad your family enjoyed those aspects of your stay. We sincerely apologize for the issues you faced with the A/C unit and for the inconvenience of having to request essential supplies. We are addressing this with our maintenance and housekeeping teams to ensure a more seamless experience for our guests. Your feedback on the steps is also appreciated. We're happy that you had a good stay overall and hope to have the chance to we... read more
Very Good
Wonderful
Great price great location We stayed on the 3rd floor and the a/c sucked but still would stay there again. It was bearable just got humid during the day even with the curtains shut Loved the room it was bright welcoming and modern.
Business response:
Thank you so much for the wonderful review and the fantastic scores! We're thrilled you loved the great price, our location, and found your room to be bright, welcoming, and modern. However, we sincerely apologize that the A/C on the 3rd floor did not perform well. We know how important a cool room is, especially on a humid August day, and we are having our maintenance team inspect the units on our top floor based on your feedback. We are incredibly grateful that you would stay with us again despite this issue. That means th... read more
Very Good
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,136 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.