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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
It was good stayed here multiple times and will no longer come back due to the cleanliness has gone down and the upkeep Bathrooms need to be updated and just some other minor fixes. The size of the pool and it’s convenient to the beach.
Business response:
Thank you for your loyal business and honest feedback. We sincerely apologize that we failed to meet your expectations on cleanliness and upkeep during this stay. Your specific comments about the bathrooms and other needed fixes are being taken very seriously and have been shared with our maintenance and housekeeping teams to prioritize improvements. We are committed to making these changes and truly hope we can earn back your trust in the future.
Not a bad place to stay if we’re capable of doing steps close proximity to the beach, kids enjoyed the pool, Some of the steps were very steep the air conditioning unit in our room did not work properly. Had to borrow a fan, constantly asked for toilet paper and clean bath linen every day Close to the beach and had a nice pool and staff was very friendly and helpful
Business response:
Thank you for your review and the high praise for our helpful staff, location, and pool! We're so glad your family enjoyed those aspects of your stay. We sincerely apologize for the issues you faced with the A/C unit and for the inconvenience of having to request essential supplies. We are addressing this with our maintenance and housekeeping teams to ensure a more seamless experience for our guests. Your feedback on the steps is also appreciated. We're happy that you had a good stay overall and hope to have the chance to we... read more
Very Good
Wonderful
Great price great location We stayed on the 3rd floor and the a/c sucked but still would stay there again. It was bearable just got humid during the day even with the curtains shut Loved the room it was bright welcoming and modern.
Business response:
Thank you so much for the wonderful review and the fantastic scores! We're thrilled you loved the great price, our location, and found your room to be bright, welcoming, and modern. However, we sincerely apologize that the A/C on the 3rd floor did not perform well. We know how important a cool room is, especially on a humid August day, and we are having our maintenance team inspect the units on our top floor based on your feedback. We are incredibly grateful that you would stay with us again despite this issue. That means th... read more
Very Good
This place is older but a good value for the location. They post rules but do. It enforce them with regard to the pool. If you are going to allow pot smokers at a mostly family oriented place, please let your customers know. You could smell it all day since the person below us smoked all day. For the rooms, raise the Air conditioner up the wall so it blows into the room. Where it is located, does not cool the room down. Great location, pool was nice and it is right by the ocean
I enjoyed my stay. There aren’t any elevators, and the stairs for where I was staying no where extremely steep. I had to be very cautious going up and done the steps each day. Also the AC unit was at the entry way of the room, not near the beds and I felt it was hard to keep the room cool. The air didn’t not circulate very well throughout the room. I ended up calling the front desk for a fan, unfortunately they did have one on my first night, but I checked again in the AM and they were able to provide me with a box fan which... read more
Business response:
We are delighted to hear that you enjoyed your stay, our convenient location, and that our staff was able to provide you with a fan to make your room more comfortable—we really appreciate you highlighting that positive interaction! We also thank you for your very constructive feedback. We understand the steep stairs can be a challenge, and your comments on the air circulation are especially valuable. Suggestions like installing ceiling fans are exactly what we look for when planning future property improvements. It's wonderf... read more
Wonderful En la habitación que estábamos había una puerta que conectaba con otra habitación y los huéspedes hacían demasiado sonido desde muy de madrugada Que está cerca del mar
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.