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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The staff was very nice and my stay was great Well kept Very clean
Business response:
Dear Annette, Thank you so much for the perfect 10/10 rating! We are absolutely thrilled to hear that you had a great stay and that our team made such a wonderful impression on you. We take great pride in keeping the property clean and well-kept, so your kind words truly mean the world to us. It was a pleasure hosting you, and we look forward to welcoming you back to Kokomo Suites soon!
Wonderful the steps to get to my room location was perfect
Business response:
Dear Linda, Thank you for sharing your feedback! We're delighted that you loved our convenient location and had a fantastic stay overall. We apologize for any inconvenience the stairs may have caused. For your next stay, please let us know if you prefer a ground-floor room, and we will do our absolute best to accommodate you. Safe travels, and we hope to see you again soon!
Exceptional
Wonderful stay The floor was dirty in the room when we came in but it was taken care of it immediately. I loved the convience of hotel to everything in the área. You could walk easily to anything. The housekeeping was friendly and effcient.
Business response:
Dear Tonya, Thank you for the wonderful 8/10 review and your perfect scores for our staff, location, and facilities! We are thrilled you loved our convenient, walkable location. We apologize that the floor wasn't perfect at check-in, but we are glad our housekeeping team resolved it immediately. We will be sure to pass along your kind words to them about their efficiency! We hope to welcome you back for an even better stay soon.
Radu and the staff are very helpful! The parking can be a little full around the perimeter! But there is an overflow lot. Close to the beach, great restaurants and the seaside deli across the street is phenomenal!
Business response:
Dear Robert, Thank you so much for the perfect 10/10 rating and for taking the time to share your experience! We are absolutely thrilled to hear that Radu and the rest of our team were so helpful during your stay—we will definitely pass along your compliments to them. We truly appreciate your feedback and look forward to welcoming you back to Kokomo Suites for another amazing stay!
Wonderful
Enjoyed the stay Pool closed at 6:00pm
Business response:
Dear Kim, thanks for the great review! We are so happy you had a good stay. Thank you also for your note about the pool hours—input like yours is incredibly valuable to us. We look forward to hosting you again!
Worth the stay Was nothing to complain about What I expected I stayed here with my husband and our two kids.. short walk to the beach and the pool was nice and big compared to other places . We definitely will be back.
Business response:
Dear Briana, Thank you so much for sharing your wonderful family experience with us! We are thrilled to hear that you, your husband, and your kids had such a great time, and that our spacious pool and short walk to the beach made your stay even better. Knowing that we perfectly met your expectations is the best reward our team could ask for. We truly look forward to welcoming your family back for another fantastic getaway soon! Warm regards, The Kokomo Suites Team
You get what you pay for The room was dirty. There was stuff on the ceiling, the room was full of flies, there was trash in the pull out couch, the bathroom looks nice but is poorly designed. Zero water pressure. The paint on the nightstand was bubbling and peeling. WiFi not even strong enough to keep the smart tv going. The location is great. The pool is always a hit. Full refrigerator is a must if staying more than a day or two.
Business response:
Hi Amanda, Thank you for your review. While we are glad you loved the location, pool, and full refrigerator, we sincerely apologize for the cleanliness and maintenance issues you experienced in your room. This is certainly not the standard we strive for, and your feedback regarding the room's condition, water pressure, and Wi-Fi has been passed along to our management team for immediate improvement. We hope to have the chance to welcome you back for a much better experience next time. Warmly, The Kokomo Suites Team
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,573 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.