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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Exceptional
No se si volvería. La habitación estaba llena de arena desde que llegamos, no hubo WiFi en los 4 días que nos quedamos, la tv por cable muy mala, olor a tabaco en las áreas comunes, no tuvimos limpieza de la habitación porque no nos despertamos temprano, el aire acondicionado no enfriaba del todo. Ubicación excelente, el personal muy amable, a una caminata de distancia de la playa, el desayuno en el restaurante de abajo excelente. Nos reemplazaron la cafetera dañada, había agua caliente en la ducha y el refrigerador en em cu... read more
Business response:
However, we sincerely apologize for the significant failures during your stay. Arriving to a sandy room and experiencing non-working A/C and WiFi is completely unacceptable. We are immediately addressing these shortfalls with our housekeeping and maintenance teams, as well as the issues with the tobacco smell and our daily cleaning service policies. We understand why you would hesitate to return, but we are grateful you brought these critical issues to our attention so we can fix them. We hope to earn the chance to provide y... read more
Was a very present stay would do it again Pool was only open till 8 Pool was great size close to many good restaurants
Business response:
Thank you for the wonderful review and the fantastic scores! We are absolutely thrilled that you had a pleasant stay and would do it again. It's great to see perfect 10/10s for our staff, comfort, and value! We're so glad you enjoyed the size of our pool and our convenient location near so many good restaurants. We appreciate your feedback on the pool closing time. For the safety of our guests and to allow our team to perform essential overnight cleaning and maintenance, our hours are currently set until 8 PM. We certainly u... read more
Overall we had a good time. They need a better AC system the room was very hot even at night. The room was clean. The staff were very nice always smiling and ready to help. Walking distance to the beach. The pool was kept clean.
Very Good This year they did have a little problem with the clean off system, we were not able to clean sand off from the beach but besides that everything was great! As always Been coming to Kokomo for 7 years now before it was named beachmark motel, they have made very lovely renovations to the building. The pool is amazing and a very decent size. Can get packed in the late afternoons. Staff does an amazing job to get the job done.
Exceptional
Good enough for a quick weekend trip. Expect more for price paid. Smell and cleanliness of our room. Beds were not comfortable. Bathroom has no fan, mold growing on wallpaper. Pool and distance to the beach is great, balcony is nice
Exceptional The very steep stairs, us old folk need to be on 1st floor, not 3rd, lol Location, Big rooms
Very helpful staff the entire stay. Their was no toilet paper, had to ask for towels and the AC did not keep the room cool however it was all minor things that did not affect our stay. Staff were very friendly, helpful and consistently working to keep up with all the rooms. Not once did we run into any staff that were not pleasant. Overall we had a good stay and have stayed here in the past and will again in the future.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,136 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.