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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Exceptional
Great family vacation!! Size of the pool and the property was updated with fun colors that made you feel like your on vacation.
Business response:
Thank you for the wonderful review and for choosing us for your family vacation! We're thrilled you loved our staff, location, and the fun, updated colors. We also appreciate your valuable feedback on our facilities and comfort, which helps us to continually improve. We hope to welcome you back again soon!
Very Good A C could of been better , not big enough for the size of the room ,there was always moisture dripping off it inside Clean affordable ,nice location
Very clean with friendly staff Pool was not open a few days Close to the beach
Family Vacation The AC did not keep the room cool at all, and the beds are small Location, the pool is very nice
Good No outdoor shower to rinse sand off from the beach It was a great location
Business response:
Thank you for your review and the perfect scores on our location and value! You are absolutely right—an outdoor shower is a must-have, and we sincerely apologize for that missing amenity and for the uncomfortable beds. Your feedback has made improving our facilities and comfort a top priority. We appreciate you helping us get better and hope to provide a superior experience for you in the future.
Exceptional
No se si volvería. La habitación estaba llena de arena desde que llegamos, no hubo WiFi en los 4 días que nos quedamos, la tv por cable muy mala, olor a tabaco en las áreas comunes, no tuvimos limpieza de la habitación porque no nos despertamos temprano, el aire acondicionado no enfriaba del todo. Ubicación excelente, el personal muy amable, a una caminata de distancia de la playa, el desayuno en el restaurante de abajo excelente. Nos reemplazaron la cafetera dañada, había agua caliente en la ducha y el refrigerador en em cu... read more
Business response:
However, we sincerely apologize for the significant failures during your stay. Arriving to a sandy room and experiencing non-working A/C and WiFi is completely unacceptable. We are immediately addressing these shortfalls with our housekeeping and maintenance teams, as well as the issues with the tobacco smell and our daily cleaning service policies. We understand why you would hesitate to return, but we are grateful you brought these critical issues to our attention so we can fix them. We hope to earn the chance to provide y... read more
Was a very present stay would do it again Pool was only open till 8 Pool was great size close to many good restaurants
Business response:
Thank you for the wonderful review and the fantastic scores! We are absolutely thrilled that you had a pleasant stay and would do it again. It's great to see perfect 10/10s for our staff, comfort, and value! We're so glad you enjoyed the size of our pool and our convenient location near so many good restaurants. We appreciate your feedback on the pool closing time. For the safety of our guests and to allow our team to perform essential overnight cleaning and maintenance, our hours are currently set until 8 PM. We certainly u... read more
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.6 star rating with 2,131 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.