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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excellent location and beach nearby. The location is very good.
Business response:
Thank you for the wonderful review! We're thrilled to see the perfect 10 scores for our staff, cleanliness, and comfort. We're especially glad you loved our excellent location near the beach! We appreciate all your feedback as we are always working to improve the overall experience and value for our guests. We hope to welcome you back to Ocean City soon!
Good
Exceptional
裝潢色調，讓人感覺輕鬆愉快 停車場位置比較少，住宿房間走廊沒有指引標誌或箭頭 清爽
Business response:
Thank you for your lovely review! We're delighted you enjoyed the relaxing decor and your comfortable stay. We appreciate your feedback on parking, and especially your excellent suggestion to add signs in the corridors—we will get right on that. It was a pleasure to host you, and we hope to welcome you back to Ocean City!
Good
Wonderful It was not as clean as it could be. However, it wasn’t filthy The location
Business response:
Thank you for taking the time to share your feedback. We are very happy to see you rated our staff a perfect 10, and we will be sure to share your compliments with our team. However, we sincerely apologize that we fell short regarding the cleanliness and comfort of your stay. Please know that this is not the standard we strive for, and we have shared your comments with our housekeeping management to address these issues immediately. We appreciate you bringing this to our attention and hope you will consider giving us another... read more
Exceptional
Good
Good The housekeeper with blonde hair never asked to clean our room nor make our beds. It can be a bit more cleaner Leau was an excellent employee. He cleaned our room nicely and changed our bed sheets. The price and location are great.
Business response:
Thank you for your valuable feedback. We are so glad that Leau provided you with excellent service, and we will be sure to recognize him for his great work. We sincerely apologize that another member of our housekeeping team failed to meet our standards of service and cleanliness. This issue has been addressed with our management to ensure it doesn't happen again. We hope you'll give us another chance to provide the consistently excellent stay you deserve.
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.7 star rating with 2,136 reviews.
When is Kokomo Suites open?
Kokomo Suites is open now. It will close at 5:00 p.m.