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JBA INFINITI
- Automotive
- Ellicott City, MD
About this business
Specialties - car dealership, used cars, dealership, service, collision center, History - Established in 1976. My staff and I have gone to great lengths to provide a customer-friendly atmosphere at all of our facilities and online. Our family has been selling and servicing Chevrolets in Glen Burnie since 1976. Since that time we have grown and expanded with our community. In 1991 we added the Mitsubishi franchise to our Glen Burnie location, and in 2002, JBA entered the luxury import market with the addition of the INFINITI ... read more
Location details
8431 Baltimore National Pike, Ellicott City, MD, 21043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
JBA was fine on this transaction. Nothing outstanding. There were some e-mails where the salesperson called me by the wrong name. Overall, it seemed to take a bit longer than necessary to get the paperwork. Also, they did not deliver the car on time as originally promised. Small things but an only average impression. We had a previous very bad experience with this dealership when trying to purchase our previous Infiniti. We finally drove much further to Nationwide Infiniti and purchased the vehicle there. We decided to give ... read more
Great dealership. I have bought 3 cars and will continue to be a loyal customer? The service here is first class all the way. The dealership does its best to solve your problems.
I must say, I visit car dealers at least once each year. The Sales Team and Management Team at JBA are truly exceptional. They did not try to skimp on my trade in price, they gave me a great deal on my new Infiniti G37 Convertible, and it was a fantastic experience! I will use them again, and would recommend them to anyone. Sincerely, Glenn
We've had the pleasure of working with JR twice now and both times, he has been very professional and courteous. It's a service job so no matter what there is a wait but when JR said the car would be done at this length of time, it is! That's great service! Although it's a dealer and prices tend to be higher, the quality, the atmosphere - very nice waiting area, and overall professionalism more than makes up for it. Will be returning.
I recently purchased a used G coupe from JBA Infiniti in Ellicott City MD. My experience all around was truly exceptional. I thoroughly researched the type of vehicle I wanted to purchase 2 weeks prior to stepping foot inside the dealership, so I knew what I wanted and I was ready to buy. My sales person, Tyrone Carr, was personable and delivered great product knowledge. He immediately directed me to several vehicles of interest within my price range. Tyrone accompanied me on a test drive of the car I eventually purchased an... read more
I met with Rich a year ago while thinking about trading in my FX35 for the QX56. After test driving I realized I preferred the FX35. Rich kept in touch with me and emailed me about specials for a new FX35, but I decided to wait a bit. A year later I was ready and emailed Rich about coming in again. Rich got back to me right away with some pricing and set up an appointment for a test drive. He was very helpful and honest with price negotiating and explained all the new features while I test drove the car. On the day of pick u... read more
I was very pleased with my experience at this infiniti dealership. I arrived at about 7 pm on a Wednesday night to look at one particular vehicle. The staff stayed with me till about 10:30pm that night while I was purchasing the car. They were very helpful, polite, and informative during the process.
Ladies & Gentlemen of JBA Infiniti; I want to thank you for your professionalism & commitment to my satisfaction during my visit to your showroom while shopping for a new convertible. I have to tell you that of all the dealers I visited yours was the only place where I was treated as a luxury car shopper. You were the first dealer I visited, not for any particular reason, it just worked out that way. You and your staff treated me exactly as I expected while shopping for a luxury car. I wasn't surprised by any of it. Yours wa... read more
Great experience, Rich encouraged me to drive all the models I was interested in. He was also understanding when I switched choices at the last minute. The sales manager was very low pressure and provided answers to technical details at the same high level. This dealership is first class and the products are great. Highly recommend you give them a try.
Frequently asked questions about JBA INFINITI
How is JBA INFINITI rated?
JBA INFINITI has a 4.9 star rating with 3,047 reviews.
When is JBA INFINITI open?
JBA INFINITI is open now. It will close at 9:00 p.m.