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JBA INFINITI
- Automotive
- Ellicott City, MD
About this business
Specialties - car dealership, used cars, dealership, service, collision center, History - Established in 1976. My staff and I have gone to great lengths to provide a customer-friendly atmosphere at all of our facilities and online. Our family has been selling and servicing Chevrolets in Glen Burnie since 1976. Since that time we have grown and expanded with our community. In 1991 we added the Mitsubishi franchise to our Glen Burnie location, and in 2002, JBA entered the luxury import market with the addition of the INFINITI ... read more
Location details
8431 Baltimore National Pike, Ellicott City, MD, 21043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would like to express my sales and service experience with JBA Infiniti in Maryland. I have had the pleasure of purchasing 2 vehicles from this particular dealership. From the time you walk in the door they make you feel very welcome, whether you are buying or just browsing. Tyrone Carr, my sales expert, took the time to take me on 3 tests drives until I was satisfied with the vehicle I was considering buying. My last purchase was a 2012 FX-35 Limited Edition. Throughout the transaction there was no pressure sale and was g... read more
Rich was extremely helpful in the buying process. I came into the dealership after researching extensively the exact vehicle I was looking to purchase. After test driving the vehicle itself RIch provided me with all the information I needed and we proceeded to make a low pressure and painless deal. Very thankful for his knowledge and help during this process!
We had a beautiful experience working with Rich, he is so patience and thorough explaining everything in detail he is a special person and need more salemen like Rich, he has our highest recommendation. Keep up the outstanding service to the public. Thank You Lee & Amelia Miller
Rich and Terrance were great to deal with. An overall great experience at JBA Infiniti in Ellicott City. I would highly recommend this dealership to anyone looking to purchase a new or used vehicle
Rich was a great individual to work with who adressed my concens directly and was willing to work with me to solve them. I coordinated with Jason as I was referred from a website, and this was very easy and professional. I would return to the dealership again.
Rich was extremely knowledgeable about the car we were interested in (G37 Sport),and the whole dealership was very friendly and welcoming. When we came in for our second and final test drive prior to deciding on the car, we ended up driving away in a new G37xS. We had not planned to move so quickly, but Rich and the rest of the staff made it very easy and troublefree to do so. The negotiating of price was very forthright, and the trade-in, new car registration, and other paperwork was done quickly and easily.
I purchased a CPO vehicle from Rich, and he was a pleasure to deal with. Complete no-pressure attitude and he got me a decent price for my trade-in, but more importantly, he was extremely cordial and friendly throughout the entire process. Moreover, there were a few things I wasn't completely happy with after purchasing the car and taking it home, and Rich coordinated getting everything perfect for me which I really appreciated. Resulting from that, my limited interaction with the service department was also positive, and I ... read more
Aaron Collins was by far the best auto salesperson that I have dealt with in quite a while and I am not a easy sale. He ALWAYS followed up and did what he said he was going to do. No hidden agenda just plain straight up honest business. He was knowledgeable about the car and answered all of my questions. All car sales people should follow this young man's example on how to treat customers who potentially end up spending quite a bit of money. J.B.A. Infiniti is fortunate to have him. My purchase was a certified M35 and I will... read more
What a pleasant experience! From the moment I arrived at the dealership Rich Robbins was there to thoughtfully guide me with my purchase with absolutely no pressure. He had carefully read my email with my requirements for a car and had the cars ready to show me. I immediately felt comfortable and was able to make a decision. He answered all my questions and when I wanted to take a day to decide, he gave me his cell phone number to call if I had any questions (and I did!) He had all the answers to my questions and once I deci... read more
Frequently asked questions about JBA INFINITI
How is JBA INFINITI rated?
JBA INFINITI has a 4.9 star rating with 3,047 reviews.
When is JBA INFINITI open?
JBA INFINITI is open now. It will close at 9:00 p.m.