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Hibu

3.5
  • Marketing
  • Cedar Rapids, IA

About this business

Advertising / Media / AgencyMarketing

Location details

221 3rd Ave SE Suite 300, Suite 300,, Cedar Rapids, IA, 52401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.5800 reviews
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Matt R's profile image
Matt R 
2 years ago

This company is absolutely terrible! If you're considering giving your hard-earned money to a company that does nothing, Hibu should still be at the very bottom of your list. Beware of their scammy lies and deceitful sales pitches, as well as their exorbitant prices. They might assign you an account manager, but if that person takes a leave of absence or changes positions, you'll find yourself in limbo, never receiving any assistance.Whenever you encounter issues or need changes, every call leads to the same promise that som... read more

Business response:

We are sorry to hear that your experience with Hibu was less than satisfactory. We would love to research your account concerns however, unfortunately, we were unable to locate an account with the information provided. If you would provide your business name and account phone number we could investigate your concerns further. You can also reach us at ************. We look forward to hearing from you. 

Robert B's profile image
Robert B 
2 years ago

Totally dissatisfied with HIBU in all aspects. I bet the response will be the same automatically generated response. 

Business response:

I have reviewed the 1-star review that you left and I was hoping to get additional information from you. I have reached out over the phone and email but I have not heard back. The review that you left stated that you were dissatisfied with Hibu but did not give a reason why. I have reviewed your account and when you spoke to our Client Success team you said that you wanted to cancel due to low return on your investment. I did review your Website and Display products and they seemed to be working as they should be. I also fou... read more

Stan K's profile image
Stan K 
2 years ago

Horrible customer service! I am a client trying to get rid of some services which are clearly not working for me , no one to talk to ! Horrible! 

Business response:

We sincerely apologize about your experience with hibu. We have made several attempts to contact you to review your advertising concern that was first brought to our attention 9/11/23. Please call hibu **************** within the next 3 business days. If we don't hear from you, we will assume the concern has been resolved and we will close our investigation. 

Monica H's profile image
Monica H 
2 years ago

An ABSOLUTE SCAM! STAY AWAY. Liars, money threats and the marketing is a JOKE! If it was true worth it, I'd *** them. they prey on small businesses... I WILL NEVER pay them a red cent, that they claim I "owe them" I have NEVER CONSENTED TO A CONTRACT renewal of any sorts. They'd never be able to prove it, they think they can get away with it but jokes on them. 

Business response:

Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation. 

Caleb M's profile image
Caleb M 
2 years ago

An absolutely disgusting business that should not exist. If I can give you three pointers, it'll be first. If you want to lose money, sign with them. Second, even if you don't sign with them, they will steal your money from whatever payment that you use before and then claim they're justified. Third, if you want to be lied to treat it rudely then you found a perfect business. I initially signed up for service with them because I wanted a product that they told me they could deliver. Not only did they agree that the product t... read more

Business response:

Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation. 

Kevin W's profile image
Kevin W 
2 years ago

We looked into Hibu starting in November of 2022. A sales rep had come to visit our office and we really liked what we were told. We signed up with them, with a 6 month contract, in November of2022 and made our first payment to them in that same month. We didn't go live with them until January of 2023, but we made a payment in December *********************************************** January 2023, our price went up as we finally went live, but the issues started to come afterwards. Our visibility was now *lower* with Hibu tha... read more

Business response:

Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation. 

jan v's profile image
jan v 
2 years ago

this company has found a way to scam people and not go to jail. signed 6 month contract and received nothing useful. After 3 months tried to cancel but was told I signed a 6 month contract even though they broke the contract by not doing what they said they would do. I am being held hoastage and will have pay for 3 more months to get rid of the scammers. I cannot believe they have a a+ rating with bbb 

Business response:

Thank you for taking the time to speak with me today. If you have any further questions please contact us at ************. 

Charles W's profile image
Charles W 
2 years ago

I feel like I was scammed! I was promised that hiring them would produce leads and they would promote my business. I was told to stop all advertising and they would do all the work. After 2 months I never received 1 lead from them. When I called ******* ************** was told that there wasnt enough data and I needed to wait. Then they told me how many clicks my webpage received. Clicks arent making me money!! I called to cancel only to be told a manager would be in touch with me within 24 hours. Four days and nothing. I ca... read more

Business response:

Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation. 

SHELBY M's profile image
SHELBY M 
2 years ago

DO NOT DO BUSINESS WITH THIS COMPANY!They service they provide did NOT send me any new clients. It has NOT been effective. Business is slower than ever.Once they get you signed up, they make it impossible to cancel. They will keep billing you endlessly via auto-debit. 

Business response:

Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation. 

Frequently asked questions about Hibu

How is Hibu rated?

Hibu has a 3.5 star rating with 800 reviews. 

When is Hibu open?

Hibu is closed now. It will open tomorrow at 8:00 a.m.