This profile has been claimed by the business owner or representative.
Findlay Honda Henderson
- Car Dealers
- Henderson, NV
About this business
Location details
933 Auto Show Dr, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Told I needed 15000 mile service No way did I need alignment So ended up 300 bill instead of 100 I expected
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shane mosting@findlayauto.com
Can't seem to get a truck that works Second trucks I bought in 2 months that have mechanical issues
Business response:
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind reaching out to us, we would love to address your concerns. Thank you for your time, and hopefully, we can get to the bottom of this. Shane mosting@findlayauto.com
The provided me with my first complimentary oil change, however I asked for my tires to be rotated too and they were not.
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane mosting@findlayauto.com
They forgot to set up my safety system after they change the 2nd battery I did not need to go if they hook up car correctly with safety
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane mosting@findlayauto.com
Check engine light has been on since i got home right after buying the car it has trouble accelerating after 19,000 for a car you would think it would be in better condition than that I was excited when I bought the car now I’m just disappointed
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Shane mosting@findlayauto.com
I brought my accord in for air conditioning failure under Honda's extended warranty service. The air conditioning failed because of a defective condenser that caused the compressor to fail. The dealership wanted to charge three thousand dollars to fix a problem caused by Honda's negligence. No one informed me that the air conditioning wasn't working when I picked up my car. I was just handed the keys and sent in my way. It was 106 degrees out that day. Very unprofessional and poor customer service.
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane mosting@findlayauto.com
They dint fixed the problem They put on paper that door seals was replaced And it's no true, l made a mark on them before going to the shop and my mark still there
Business response:
Thank you, Jose, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Shane mosting@findlayauto.com
Carlos was always very welcoming and kind to me. However, when it came to the mechanics and the actual work being done to my vehicle, I had to bring it back on three separate occasions before the problem was actually fixed which was very concerning and also frustrating. Because each time they told Carlos it was ready for me to come pick up the vehicle, it was in worse condition than when I dropped it off.
Business response:
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Shane mosting@findlayauto.com
I visited the Honda dealership service department twice for two issues with my Honda CR-V. The first issue was related to the lagging and frequent disconnection of the Honda infotainment/Apple CarPlay system while driving. The second issue was a whistling or air-leak noise coming from the rear doors, especially at highway speeds. After several inspections and service attempts, I was informed that both issues are common in Honda CR-V vehicles and that there is nothing further that can be done. If this is indeed Honda’s positi... read more
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Shane mosting@findlayauto.com
Frequently asked questions about Findlay Honda Henderson
How is Findlay Honda Henderson rated?
Findlay Honda Henderson has a 4.7 star rating with 11,551 reviews.
When is Findlay Honda Henderson open?
Findlay Honda Henderson is open now. It will close at 9:00 p.m.