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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Oil Change" I like to take my car to the dealer because they are familiar with the vehicle. This time, they sent me home and picked me up again by Uber! It made it so much easier than waiting around the service center.
Business response:
Thank you for the 5-star review! We are so happy to hear you enjoyed our complimentary Uber service. Thank you for being a part of the Capo VW family!
"Great customer communication and service " I really appreciated the video update from the service department. I loved receiving text messages as updates as well. Very accommodating with drop off and pick up times.
Business response:
Hi Erica, Thank you for your kind words about our service department, we sincerely appreciate it!
"Issue with key not in range" They found the issue quickly and reprogrammed keys. Had additional regular seevice interval work done. Everything was fine but no reason was given why the keys or cpu codes changed
Business response:
We are so glad to hear we corrected your concern in a timely manner and do apologize for not providing a reason for your key coding to change. The most common reason this happens is because the battery in the key remote fails. Please let us know if you would like to further discuss, we would be more than happy to. Service Department 844.781.0101
"Buyer from out of state" I had to travel to get the vehicle I wanted, and they made everything as easy as possible. I would highly recommend this dealership and it's employees.
Business response:
Thank you for the 5-star review and thank you so much for recommending us!
"Easy Buying Experience" I went in to look at the Atlas... drove it and loved it. In working with my sales rep, I told him what I could afford, the terms of the deal, and said if we can do it, we have a deal. It took a little negotiating but we ended up where I wanted to be, and I drove off in my new Atlas. Great little dealership, no pressure, and I feel I got a great deal!
Business response:
Thank you for the 5-star review and congratulations on your new Atlas! We are glad you had an easy experience with us and welcome to the Capo VW family!
"Purchase of leased car" Great VW team effort and great results The team at VW was professional, knowledgeable, results oriented, efficient, friendly, and we were able to come agreeable terms.
Business response:
Hi Cyrus, Thank you for your kind words about our team, we appreciate it! Welcome to the Capo VW family!
"Got the job done." The process of receiving my car, then doing the work and finally delivering car was excellent. Using Lfyt as a shuttle to and from dealership is. Rilliant.
Business response:
Hi Howard, Thank you for the 5-star review! We are so glad to hear our team took great care of you and get the job done. Welcome to the Capo VW family!
"Great customer service" I had a great time working with Fred and Brad. Both men were very friendly and attentive. I appreciated their patience and help. I will definitely return to this location if I need work done again.
Business response:
Hi Christina, Thank you for the 5-star review, we sincerely appreciate it! We are so happy you had a great customer service with our team and thank you for being a part of the CapoVW family!
"I had to register my car and I had a recall that needed to b" Service department was very accommodating I had to change and reschedule they were very helpful or a friendly. Nory was the service associate i delt with....she was great!
Business response:
Thank you for the 5-star review! We are so pleased to hear Nory took great care of you, thank you for being a part of our CapoVW family!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.