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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"BEST VW experience I’ve ever had! I had previously gone..." BEST VW experience I’ve ever had! I had previously gone to HB & Garden Grove, but was not satisfied with the “pushy” environment so I decided to give Capo VW a shot. I have been going to VW for 7 years now & this is the first time I’ve ever been highly satisfied with my service. Thank you Chuck, Nick & Paul for excellent customer service and overall just listening! Not once did I feel pressured or persuaded, and they made it a very calm and for my first time, an ex... read more
Business response:
Hi Jami, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chuck, Nick and Paul to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate
"The service staff is always so professional and quick to..." The service staff is always so professional and quick to assist. I also appreciate the video from the mechanic showing you any issues that were discovered.
Business response:
Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Capistrano Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Kate
"Great experience! " I had a great experience with Mike. He was direct with all the numbers and made the car buying process easy and efficient. Very happy with my time spent at Capistrano Volkswagen. I would recommend anyone in the market for a new car to them! Thanks Mike
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"Excellent experience in every way! Richard was kind,..." Excellent experience in every way! Richard was kind, informative, and patient as he helped us with our purchase. In addition, our young daughter was well-cared for with popcorn and hot chocolate. Thank you!
Business response:
Thank you so much for your review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new car! Kate
"Always a pleasurable experience with Brad and the service..." Always a pleasurable experience with Brad and the service team! They listened to my requests, got the service completed quickly and proceed detailed updates. Thank you for taking such good care of Garçon (my VW)!
Business response:
Thank you! We truly appreciate your review and look forward to sharing your kind words with Brad and the service team. Thank you for choosing Capistrano Volkswagen! Kate
"Thanks to Brad Johnson in servicing Dept. He always goes..." Thanks to Brad Johnson in servicing Dept. He always goes above and beyond for people and me. He always takes care of me and is nice.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Brad to be a positive one at Capistrano Volkswagen. Please don't hesitate to reach out if you need anything else. Kate
"Smileage Guaranteed works!" I have purchased two autos from Capo VW and Buddy has handled both of them perfectly. I look forward to my next purchase with Capo VW and Buddy because the process is so smooth, timely (out both times in less than 2 hours from start to finish) and just a pleasure. Thanks for all your do Buddy and Capo VW, your Smileage Guaranteed works.
Business response:
Hi Jason, Thank you so much for your five star review! We are very happy to have provided you with such a positive experience and sincerely value your business and look forward to your next visit. Kate
"Pain Free" Quick and efficient. Advisor listened to my wishes, and made sure I was happy with results. I like your techs, and the fact that they drive VAG cars and have extensive knowledge of them in stock and aftermarket form.
Business response:
Thank you for your wonderful review! We are very happy to have provided you with such a positive service experience. We sincerely value your business and look forward to your next visit. Kate
"Jeff was great. He communicated regularly with me. They..." Jeff was great. He communicated regularly with me. They event sent me a video of their progress and recommendations. Very impressive. The work was done quickly, AND the car was washed!!!!!
Business response:
Thank you, Raelynn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.