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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Buddy is the BEST! " Where do I begin with Buddy?! From our first phone call he was professional and beyond helpful. He listened to what my daughter and I needed and never tried to push us in a direction we were not comfortable with. We called him at 7:45pm to ask if we could come and look at a couple cars (they close at 8pm), he told me no problem and he had cars ready for us to test drive right when we got there. The process was easy and made my daughters first car leasing experience exciting and memorable. I am so happy ... read more
Business response:
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Buddy and the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate
"I just want to say that every time I visit the dealership..." I just want to say that every time I visit the dealership I have always a good experience and service. Thank you for the good work you do in our cars.
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to seeing you next time. Kate
"Reliable, Thorough, Friendly" Been purchasing from and servicing by CVW since 2012. 100% satisfied by sales and service.I particularly like the service videos of your car and the fact that they try to have the same specialist work on your car each visit.
Business response:
Thank you so much for your kind words and for taking the time to leave us this wonderful feedback. We are glad to hear that our staff was able to assist you with your service needs and that you had such a positive experience. We hope that you will continue to visit us here at Capistrano Volkswagen. Kate
"Capistrano Volkswagen always does a great job with my..." Capistrano Volkswagen always does a great job with my service. I have had numerous Volkswagen vehicles and have always had my service performed at Capo VW due to the great customer service, the video review of what needs to be done by the tech, and availability of loaner vehicles when needed.
Business response:
Hi Steve, Thank you for this great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate
"Awesome sales Staff. Very friendly atmosphere. Kurtis was..." Awesome sales Staff. Very friendly atmosphere. Kurtis was very helpful and kept on updating us each step of the way. AJ was very funny and made the process so easy.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kurt and AJ met your expectations. Thank you again for choosing Capistrano Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Kate
"check engine light" brought my car down to capistarno Volkswagen to get my 2004 R32 checked out. had the "check engine light" turn on inside my dash cluster. capistrano vw inspected, diagnosed and fixed an issue in one day flat. they also send you a video, made by the technician working on your car. my tech happened to explained everything that was going on with me vehicle. made me feel very comfortable knowing my baby was in good hands. best customer service experience ive had at a dealership in a long time. keep up the gr... read more
Business response:
Thank you very much for choosing Capistrano Volkswagen. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Kate
"Great service!" I love the video updates and the fact that I don't feel like I am being sold every time I take my car in. Just all around great service. Thank you guys!
Business response:
Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's a pleasure to hear that you are happy with our service team and especially the video updates. We will be sure to share your comments with them. Kate
"I have purchased many vehicles from Capo since the 80's..." I have purchased many vehicles from Capo since the 80's and had them serviced there as well. Always satisfied, a very reputable dealership. I'll be back!
Business response:
Thank you so much for your review and kind words! We look forward to sharing with our team. Thank you for choosing Capo VW! Kate
"Arlen was very helpful and I had a excellent experience..." Arlen was very helpful and I had a excellent experience working with him. I am very glad that I stook my car into the SJC service center. Thank you for all of your help.
Business response:
We are very happy to hear that Arlen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.