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BuyAutoParts.com

4.6
  • Automotive
  • Hebron, KY

About this business

AutomotiveAuto Parts & Supplies

Location details

1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,129 reviews
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Bighoss67's profile image
Bighoss67 
12 years ago

"Overall I am happy with the parts and price of the kit. I did call and verify the kit was for my vehicle with front and REAR ac. I was disappointed the rear expansion valve was NOT included. It would be a nice touch to have a selection that would include all parts for that model. As it was, it cost me two extra days dealing with two different local stores to complete the job correctly. At 95-103 those were two miserable days." 

staley42's profile image
staley42 
12 years ago

"Parts came on time and were nicely priced. They were less expensive as they would have been at a near by auto parts store. Will order again when needing new parts." 

13Daisys's profile image
13Daisys 
12 years ago

"Received the part quickly. It was not the right part. Kept me on hold for 45 minutes just to get a return shipping label. I am not a happy customer. Customer Service pleasant until you want to end your business with them. Then they are flat rude. Spoke with the manager, Bill, and he was very kind and empathetic. Took action and corrected the problem. Thanks to him." 

cartom's profile image
cartom 
12 years ago

"Don't understand this email, Order 612917, we received order along time ago and the starter was good do not send again. Thanks Tom " 

u8aboogar's profile image
u8aboogar 
12 years ago

"Buyautoparts.com sold me an o2 sensor that they assured me was the OEM/Mopar part. Not only did they send me an aftermarket part (for over 420% what all of the other venders were charging), they sent the wrong part number for my vehicle (They sent me a Denso 234-4764 when the correct aftermarket Denso part number was 234-4746). I returned the part with an explanation, and I still had to dispute the charge through my cardholder to get the refund. Their "EasyReturns" Policy is totally fraudulent. They still stuck me with ship... read more

AremisBree's profile image
AremisBree 
12 years ago

"I usually would not write a review for an ordinary transaction, but BuyAutoParts (I think the rep's name was Danny) was able to confirm for me that the part would fit our vehicle. This seems like a no-brainer but the fact that my mechanic received an a/c compressor from his supplier that did not fit made me appreciate that they spent the extra time to use the vehicle's VIN to confirm that it would fit properly. Having your a/c unit out in the south-east in Summer is not a fun experience... The buying process, etc... went ve... read more

Nile13's profile image
Nile13 
12 years ago

"Steering rack bought from BuyAutoparts failed in 1,500 miles. Both initial part and replacement were not shipped on time despite promises of being in stock. Company is terrible at customer service. No return emails. Any call to supervisor ends up in voice mail without callback. Deposit never return, had to file dispute with credit card. Stay away. This appears to be a bunch of crooks. No other words to describe them. Stay away as far as you possibly can!" 

audidoc's profile image
audidoc 
12 years ago

"I ordered a turbocharger from Jonathan. He assured me several times that the part was made in Germany. I received the turbocharger and it is made in China." 

Business response:

“It was explained to this customer numerous times prior to purchase that Borg Warner turbochargers has facilities in China, India, Germany and Detroit. Customer was also made aware of our return policy. Unfortunately the high performance turbo they purchase is ONLY manufactured in China.” 

DavidEdgerly's profile image
DavidEdgerly 
12 years ago

"Great Customer Service. Informed sales staff.. which is rare!.. Fast shipping.. what more could you ask for in a auto parts dealer... Oh thats right.. Great pricing.. I know i sound like a commercial.. but I'm a real person who's just sick on the mindless dullards found in most auto parts stores making a paycheck.." 

Frequently asked questions about BuyAutoParts.com

How is BuyAutoParts.com rated?

BuyAutoParts.com has a 4.6 star rating with 13,129 reviews. 

When is BuyAutoParts.com open?

BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.