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BuyAutoParts.com

4.6
  • Automotive
  • Hebron, KY

About this business

AutomotiveAuto Parts & Supplies

Location details

1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,129 reviews
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Klay -83766's profile image
Klay -83766 
8 years ago

"I bought these COMPLETE SET NEW FRONT & REAR LEFT & RIGHT STRUT SHOCK COIL SPRING ASSEMBLY back in August and since I have them I never felt comfortable in my car and I just noticed that they all have the same crack down from the top and they don't work at all even I ended up changing my tires few times because of that even my mechanic told me they where not good from week one and I know their is a 12 Month Parts Warranty but I never get a response " 

unhappy-86548's profile image
unhappy-86548 
8 years ago

"Beware! Found out the hard way BuyAutoParts.com will not refund parts once they are installed. They were quick to provide a replacement item (under warranty) but absolutely will not refund my money ($450.10). My electric steering rack for a 2001 Prius required a steering angle recalibration requiring a trip to a dealer or qualified shop to perform this task, "Important Notes: Steering angle sensor must be reset when installed". ......This is noted on the product webpage (http://www.buyautoparts.com/buynow/2001/Toyota/Prius/... read more

MagnoliaAntelo..'s profile image
MagnoliaAntelo.. 
8 years ago

"At the time of purchase, BuyAutoParts.com has the best deal for the parts I needed. The shipping took a few days longer than I expected, but the parts fit. The quality of parts seemed okay, but fast forward a month or two and the parts didn't last. I appreciate the fact that the customer service is local but very disappointed that I've been given the run-around for a warranty for a faulty part. As of the time of this message, I've called four times, emailed twice and left two voice mails. It's been over 30 days and I have n... read more

StilDeGrainYel..'s profile image
StilDeGrainYel.. 
8 years ago

"If you buy a part and it doesn't fix your problem , they call it as being installed not tested. DON"T BUY FROM THEM, unless you have money to throw down the toilet" 

PalePlumBoboli..'s profile image
PalePlumBoboli.. 
8 years ago

"I send the fuel injectors back March 5th 2017. It is now the 28th of March I've been on the phone 5 times waiting 40 minutes each time to inquire about my return. They keep passing me from person to person. And now they say it has to go through their accounting department what a joke. I guess some people have to make money somehow. In my case it was $272 that I'm just going to kiss goodbye... horrible customer service. Absolutely terrible taking from a hard-working American trying to fix his vehicle so I can get to work and... read more

IlankoUpendran's profile image
IlankoUpendran 
8 years ago

"Bought this after I was told rack needs replacement,it was sent with a couple of days ,had to call them back as it was misdiagnosed and Greag was great and took it back no questions for full refund ,definitely in my speed dial for future needs" 

htn5356's profile image
htn5356 
8 years ago

"the Seller was promptly sent the merchandise. It's the cheapest price that I could find on these parts that made in China. Brake kits (cross drilled and slotted rotors) for my 08 Odyssey. The application and everything such as fitment works fine but when applying brake at highway speed 60 MPH.....the brake makes that rumble sounds (not sure how to describe the sound of it though, but wasn't like that before) on the vehicle. It's stop the vehicle very good. However, that was the only negative part about the brake.....I would... read more

1caymangirl's profile image
1caymangirl 
8 years ago

"I ordered a Audi turbocharger TWICE from Buy Auto parts - one November last year - wrong part. And again January 13 this year - guess what? WRONG PART. To date I have not been credited for either part returned and I was told by Greg on 2 March 2017 that there is a new system and there is a backlog. Poor customer service and I am completely dissatisfied and he indicated that I would not receive a full refund as there is a fee to return - yet this company says they stand by there parts. What a joke!!!!!!!!!!" 

lodiscot69's profile image
lodiscot69 
8 years ago

"After searching for a new part, I came across BUYAUTOPARTS , price was below expected with FREE SHIPPING !!!!! I once had to cancel an order , they gave me no hassle and refunded my order. I will use them again. " 

Frequently asked questions about BuyAutoParts.com

How is BuyAutoParts.com rated?

BuyAutoParts.com has a 4.6 star rating with 13,129 reviews. 

When is BuyAutoParts.com open?

BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.