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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"After ordering a turbo online I was told that I needed to call to place the order. Whats the point of the website then? After receiving the part I noticed that it was remanufactured incorrectly. The cartridge was bolted in the wrong position causing the oil lines to be in the wrong spot. I was in a time crunch so I was forced to put my old turbo back in. This is upsetting because it has a limited number of miles left on it and I will have to replace it in the near future. When I called customer service for a simple return l... read more
"Ordered a AC Condenser for my Tacoma. Lower flange was not milled correctly for a proper leak proof fit. Buyautoparts.com refunded the purchase plus shipping. "
"I`m still waiting for final solution "
"I ordered parts online and I was sure they were the right parts. Now with my car apart I have the wrong control arms with my car apart and no money. I was on hold for 20 minutes had to call back twice. And on the phone now it's my fault that they are the wrong parts. Now they are telling me I'm not getting all my money back and that I can't get my refund until I send the parts back. This is insane. I would never order from this place again. Greg was decent but didn't say what I wanted to hear. "
"I ordered a exhaustsystem for my car, and waited nearly 2 weeks, and when I asked what´s happened with it they told me that something hade gone wrong and it was still in the warehouse. I told them that I wante´d the system as soon as possible, and I´m surprised that it was shipped out the same day and a couple of days later it was in Germany for transport to me in Sweden. The costumerservice did a great job, and now the system is on my car."
"This site had the part i needed in stock - and not the most cheapest or most expensive. I was skeptical because the internet is dark and scary, but things turned out fine. I paid for 2 day shipping, I ordered at 9am. The shop actually was closed for a race that next day after I ordered. I never received a tracking number. Then I called BuyAuto and they said "part was delivered" on Friday (the next day after ordering). Signed by the shop on Friday! So I waited till Monday, thought I had ordered from a bad site (because, yes ... read more
"Ordered a $600 brake conversion kit and the master cylinder was defective. They told me I would have to contact the manufacturer of the kit not them to replace the master. A $30 part cost them a customer."
"purchased a drive axle for $100+. realized competitors sell for nearly 1/2 price with same warranty. Call into customer service met with a lame response. "If you can find a better price, go there". This may have been my last purchase from Buy Auto Parts."
"I talk to them and was not sure about the air bag lift shocks. They told me that they guarantee that it is the right part. Don't worry about it the man said! We guarantee that it will be the right part! The man asked me if I wanted heavy duty and I said yes. Get the shocks on and the don't lift the car off the tires. Called them and told them. Too bad because I said yes to the heavy duty. I'm not sure how heavy duty will let me tow a trailer when my car is sitting on the tires and I cant even back out of my driveway! They d... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.