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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I called customer service & spoke to James about a part I ordered for my Benz. I ordered a fuel pump that was missing a piece. James found the correct part, placed the order for me, & agreed to send it overnight at no cost to me. That's great customer service!!! "
"I received an almost impossible to find steering rack for my old Lexus. Unfortunately, it shipped without a packing list (necessary for core refund) and no return shipping label. James was great, emailed me a copy of my invoice for the core return form info, and also emailed the return shipping label as a courtesy. No hassle, no excuses, just a quick solution and a sincere apology for the inconvenience. James even noted my account to help ensure I'd get my core deposit back when the old unit is returned. The part I received... read more
"This online store has competitive prices for parts. The turbo we needed was a lot cheaper. The warranty was very good. They handle everything with the warranty and give a pre-paid label to return the defective part with UPS. The warranty given is long enough to safely cover your purchase. The sale agents are courteous and trying hard to help you with what you need or solve a problem. The only reason I do not give them a 5 stars is that I had to return the turbo and was to get my money back (because they didn't have a replac... read more
"I contacted BuyAutoParts.com to purchase a speed sensor for a 1997 Jetta GLX 5 speed transmission. The picture didn't resemble the part in the car so I contacted the company to determine fitness. They assured me it was the correct one so I ordered it. When I received it I noticed it was a clamp on style peculiar to a Volkswagen Cabriolet and not a screw in which was peculiar to my Jetta GLX. I contacted the company to return the part and was told when they received the part they would give me a refund. They charged me $6.85... read more
"Wait on hold 1 hour paper work in mail 3weeks later no mail i guess my 300.00 core was a joke !!!!!!!"
"Sales quick to answer. spent hours on death hold (total) trying to get hold of Service in last 2 months. Finally talk to Claudia who was totally awesome, fixed all my problems."
"I am formfortable doing business with your company. "
"called 1-888-907-7225 waited awhile for an answer,my car was broke down compressor failed . i ordered from buy auto parts because of the good price but didnt expect should great service.iran came on i explained the first a/c compressor was damaged but the ctn seemed in good shape within minutes iran arranged a new to be shipped right away i paid the desposit fee till you receive the damaged one back i will then receive a credit. iran sure deserves a 5 star thankyou iran who was polite and helpful throughout."
"I ordered the front left and right half axles for my 2006 Toyota Corolla.Upon receipt, I compared to the originals. Though there were slight differences, I thought I would try them. Buyautoparts claims to have a 100% guarantee return policy. They did not fit so I called to return them, the hold time is a minimum of an hour. They refused to take the installed one back but said they would send me the correct ones if I put $150 down and said I could return the one that had not been installed using the boxes the new ones came i... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.