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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered parts on Friday paid for Saturday delivery. Nothing arrived on Saturday I was shipping the parts to another address so they held the parts because it was flagged as Fraud. I do not have a problem with that on Monday I received an email that I need to call customer service about my order. I called around 8:30 Pacific time and spoke to customer service everything was dealt with for the Fraud and I was told I would receive my parts on Tuesday which would have been fine. I called back around 2:30 Pacific time just to v... read more
BuyAutoParts.com advertises the use of Americans to answer phones. The problem with this strategy is their poor telephone response time. If you call in and ask for support, you may have to wait over an hour for someone to answer. This never happens when I called their sales department. I did learn that you should contact Sales first and ask them to transfer you to support. Otherwise, you may never get through. I'll never purchase their parts again.
I am hoping this is t he right part
when I entered by zip code for shipping charge I was quoted $9.23 for ground and when I went to check out and pay it changed to $11 something
Not much to tell. Went to website, punched in year/make/model, typed part name, and gave me the exact part for a ridiculous price. I'm sold!
only accepted payment with PayPal
spent $500 diagnosing and replacing 2 coil packs in past - here I just bought all six replacements for $100!
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ordered a drive shaft on 11/08/2019 installed the part on 11/12/2019 . on 11/13/2019 truck was brought back to the shop for noise center bearing had failed on the new shaft thats understanable but here is where the terrible service comes in the only thing they would do is credit me for the shaft and if i wanted to pay double the price for a diffrent one that they had in stock i had no choice and ordered it on 11/13/ 2019 with over night shipping now here we are 11/18/2019 still no shaft and i get no help just generic answers... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,253 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open tomorrow at 9:00 a.m.