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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"the part just died after 1year 8 months? so ...lets see if they reply now to replace it "
"Horrible service. Sales answeres right away and takes your money. No shipping and tracking numbers. If you try contacting service...hold for an hour and get hung up on, very rude people. Ordered a disc brake conversion....wrong rotors and no equilizer valve and lines. the service people won't help and sales says i ordered the wrong parts. Now the item i ordered can't be found on E-Bay or there website, strange. I would not buy from these people ever again. Never experienced service this bad."
" Received solicitation email from this company to buy a brake rotors and ceramic pads for my Honda pilot. I acted on it and placed an order. my paypal been charged. then i received a confirmation email . a few hours later i received another re-mail telling me that they are having an issue with my order and I should call them to resolve it. I tried... every time i call i been told that the waiting time is 3 -5 minutes. apparently those are Californian minutes and could last as long as 40- min to 1.25min each. finally after t... read more
"The parts they sent didn't fit. I hung up after being on hold for 55 minutes. I emailed them and 2 days later still no response."
"I am on my 3rd AC compressor, I am paying $600 dollars each time to have 1 of BuyAutoParts .coms defective ac compressors put in my car. They state they have been in business for 25 years and want you to believe they are a big reputable company. They have 1 location so dont bother asking for a corporate #. when you call customer service the person that answers the phone only has 1 supervisor same location. ( How do you judge a good auto parts retailer? Simple, look at the warranty policy. 30 day? 90 day? Maybe 6 months? We ... read more
"Part failed told to call no email..on hold for 30 minutes..still holding...who is going to pay for labor..paid 500 dollars to put steering rack professionally ..part was almost 200 dollars. Stay tuned"
"I wouldn't be surprised if the 5 star reviews are fake news. I'll tell you why I hate this place! Bought a fuel rail yesterday 4-17-17 and paid extra to have it overnighted. It arrived cracked and the wrong part(I ordered on the phone). I called back and sales sent me to customer service in the middle of my explanation. Wait time was 45 minutes for a CS Rep. I called back 4 more times to talk to someone to rectify the situation and every time I was sent to perma-hold 45 minutes or longer customer service. In this age of ins... read more
"I purchased a power steering rack from BuyAutoParts.com. The part failed (leaked) the day after it was installed by my mechanic. I called the company and they said they would send out a replacement as soon as they received the failed part or I could pay a deposit of $125 and they would send the replacement out before they received the failed part back. I did that after reading online that they would refund the deposit within 2 business days of receiving the part back. They received the part last Friday and I called today to... read more
"I purchased an ac compressor from them, I had a professional install it he placed the part on and I went about my way. A couple hours later I was driving on the high way with my child and my car started to smoke really bad ! I never been so afraid in my life! I was stuck on the side of the road for 3hrs in a hot car with my child. I called the company letting them know what happened ! They offered to send out a new part saying it would be at my home the next day. I got an email saying I won't receive my new part until May 3... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,129 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open on Monday at 9:00 a.m.