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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Disappointing
Never again Sheets were wet & nasty stains looked like pee & rice in the sheets. The floors were still covered in sand no one even tried to sweep it up. We got new blankets but they said that was the mattress cover it stays on there, they should have bleached them really nasty. Would never stay here again. The guy at the desk was really nice & helpful the only plus about the stay here! Location was great
Business response:
Thank you for your feedback. We’re pleased to hear that you appreciated our great location and the helpfulness of our desk staff. However, we apologize for the issues you experienced with the cleanliness of the sheets and the floors. This is not up to our standards, and we will address these concerns with our housekeeping team to ensure improvements are made. We regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention.
Fair The pillows were flat. And the room could have been a little cleaner. Also would have liked to have a coffee pot. The convenience of being close to the beach.
Business response:
Thank you for your feedback! We’re glad you enjoyed the convenience of our location close to the beach. We apologize for the issues with the pillows and the cleanliness of the room. We do provide coffee in the lobby 24/7 for our guests’ convenience. We appreciate your comments and will address these concerns to improve our service. We hope to have the opportunity to offer you a better stay in the future.
Poor
It was just ok. Beds were extremely uncomfortable. Location.
Business response:
Thank you for your feedback. We’re glad you found our location convenient. We apologize that the beds did not meet your comfort expectations. Bed comfort can vary greatly from person to person, and what may be comfortable for one guest might not be for another. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.
Disappointing
We had a great time on our vacation, but it was heavily dampened by the motel experience. The rooms are bare minimum in amenities: just a small fridge with small a freezer compartment, a minimal microwave, and a decent TV. I was literally shocked when flipping a switch in the bathroom, most likely due to faulty wiring. Our side desks next to our bed were barely hanging on the wall: therefore, our items simply fell off when trying to use it. After getting our rooms switched, we notice mold by the light/fan fixture in the bath... read more
Business response:
Here's a response to the review: Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our convenient location and found our staff to be helpful and friendly. We apologize for the issues you experienced during your stay, including the faulty wiring and the condition of the side desks. Ensuring the safety and comfort of our guests is our top priority, and we take your concerns seriously. We have addressed these matters with our maintenance team to prevent future occurrences. We’re glad we cou... read more
Fair Very outdated AC really loud & inefficient. Location & parking
Business response:
Thank you for taking the time to share your feedback. We're glad you found the location and parking convenient. We apologize for the issues with the outdated AC unit; we understand that a loud and inefficient air conditioner can impact your comfort. We are currently reviewing our HVAC systems to address such concerns. We appreciate your input and hope to provide a more comfortable stay in the future.
Bad Where but on Bayside. HAD no view, trash right next to us.not enough pillows, and they would not move us even though they were not fully booked. We stay here every year sometimes twice. Will be looking for a new place to stay Location is excellent close to everything
Business response:
First, thank you for your loyalty as a returning guest. This is the same response from the other platforms where you made a review. I would like to point out we provide clear images and a banner indicating the bayside building's address for the room type you selected, on this platform before reserving. I understand you requested to be moved, but unfortunately, we had no availability for the duration of your stay. The limited availability we had was likely only for one night. Regarding the pillows, I apologize for any inconve... read more
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 2,979 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It will close at 5:00 p.m.