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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Bad The rooms are very small there was a fight there and woke everyone up and cars was damaged and owner didn't do nothing at all The location and the housekeeping was very nice
Business response:
Thank you for your feedback. We're glad to hear you appreciated the location and housekeeping. We apologize for the disturbance caused by the fight during your stay. Please note that the parties involved were evicted from the property. Regarding the damage to cars, we want to clarify that the property is not responsible for any damage done to guests' personal property while on the premises. In such cases, we typically urge guests to file a police report. We hope this provides some clarity, and we appreciate your understandin... read more
This place sucks.... You can hear people walking around from the upper level. The front door has a gap around it where you can see daylight around it. I was trying to kill a bug that was in the room. The toilet was leaking, and the shower curtain was too short for the shower. The parking lot was too small for property. The room was just too small for two full sized beds and was too high. And with my wife and I made the best of it for the time we were there. The location to the board walk was very nice. It's just around the c... read more
Business response:
Thank you for your feedback. We’re pleased you enjoyed our convenient location near the boardwalk. We apologize for the issues you encountered, including noise from the upper level, the gap around the front door, and the leaking toilet. We strive to provide an accurate representation of our rooms through the photos available on our websites, so guests can see the room size and layout before booking. We will address these concerns with our team to improve our accommodations. We appreciate your patience and hope to offer a bet... read more
i didn’t have the best of time. the beds were small and very uncomfortable and the staff all had attitudes. ALSO, they d it was small and the shower was dirty it was clean
Business response:
Thank you for your feedback. We’re glad to hear that you found the property clean. However, we’re sorry to learn that you found the beds uncomfortable and experienced issues with the shower. Comfort can be quite subjective, and we regret that it did not meet your expectations. We also apologize if our staff's demeanor did not reflect the high standards of service we strive to provide. Your comments will be reviewed with our team to address these concerns and make improvements. We appreciate your input and hope to provide a b... read more
Rooms had a smell to it floor had sand the did not sweep. Staff was wonderful. Lesson learned will never stay there agai Everything Not much
Business response:
Thank you for sharing your feedback. We’re pleased to hear that you found our staff wonderful. However, we apologize for the issues you experienced with the room’s cleanliness and any unpleasant odors. This is not reflective of our usual standards. Your comments have been shared with our team to address these concerns. We’re sorry to hear that you wouldn’t stay with us again, but we appreciate your input as we work to improve our services.
Never again shall we come here. Our room didn’t reach the WiFi. A picture fell off the wall almost put our child in the hospital. The bathroom wasn’t clean, we ran to buy cleaning stuff. There were dust bunnies/hair balls on the floor. The shelf next to the bed was 2 seconds from falling off the wall. A pair of used men’s underwear are squeezed between the sink and wall. And the bathroom door didn’t close. I liked that we were a decent distance away from the beach.
Business response:
Thank you for your feedback. We’re glad you liked the proximity to the beach. However, we are concerned about the issues you encountered. We investigated the situation with the picture that fell off the wall and found that it was caused by force, not accidental circumstances. We will address the cleanliness and maintenance issues you mentioned with our team to ensure improvements. Given the disturbance and damage during your stay, we understand your decision not to return.
Disappointing
Never again Sheets were wet & nasty stains looked like pee & rice in the sheets. The floors were still covered in sand no one even tried to sweep it up. We got new blankets but they said that was the mattress cover it stays on there, they should have bleached them really nasty. Would never stay here again. The guy at the desk was really nice & helpful the only plus about the stay here! Location was great
Business response:
Thank you for your feedback. We’re pleased to hear that you appreciated our great location and the helpfulness of our desk staff. However, we apologize for the issues you experienced with the cleanliness of the sheets and the floors. This is not up to our standards, and we will address these concerns with our housekeeping team to ensure improvements are made. We regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention.
Fair The pillows were flat. And the room could have been a little cleaner. Also would have liked to have a coffee pot. The convenience of being close to the beach.
Business response:
Thank you for your feedback! We’re glad you enjoyed the convenience of our location close to the beach. We apologize for the issues with the pillows and the cleanliness of the room. We do provide coffee in the lobby 24/7 for our guests’ convenience. We appreciate your comments and will address these concerns to improve our service. We hope to have the opportunity to offer you a better stay in the future.
Poor
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,023 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open tomorrow at 8:00 a.m.