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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fair You can tell they didn’t sweep or mop the floor it was disgusting. Also had a bad smell inside the room It was real close to the beach.
Business response:
Thank you for your feedback. We're glad to hear you appreciated the close proximity to the beach. However, we're very sorry to learn about the cleanliness issues and unpleasant smell in your room. This is not the standard we strive for, and we will address these concerns with our cleaning staff immediately. We appreciate you bringing this to our attention and hope to provide a much better experience on your next visit.
Fair
Fair The furniture was uncomfortable and little areas for clothes No breakfast only coffee excellent location close to beach
Business response:
Thank you for your feedback. We're pleased to hear that you enjoyed our excellent location close to the beach. We do want to clarify that we do not advertise breakfast, but we do offer coffee for our guests. We're sorry to hear about the discomfort with the furniture and the limited space for clothes. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back again.
Fair
Fair Not enough pillows and sheets didn't appear clean. Towels were damp Room was a decent sze
Business response:
Thank you for sharing your experience. We're glad to hear that you found the room size decent. However, we apologize for the issues you encountered with the pillows, sheets, and towels. Cleanliness and comfort are top priorities for us, and we take your feedback seriously. We will address these concerns with our housekeeping team to ensure they are promptly resolved. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
Disappointing
It was just okay! Room was very small, flies in the room, we had a water leak at bathroom sink. They were quick in fixing it but a lot of our stuff got wet. The location
Business response:
Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay, flies in the room, and the water leak at the bathroom sink. We appreciate your patience as we promptly addressed the issue with the leak, though we regret that some of your belongings were affected. Your feedback is valuable to us, and we will use it to improve our services and prevent such incidents in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.
You have a tripping Hazzard at the front of your property where the sidewalk drops. My father fell. The location
It was doable considering we were there for less than 24 hours. The rate was a bit high for one night. There were 5 bottles of shampoo but no conditioner also the rooms are very small. Would have been nice to have a chair to sit on. Location The room was clean
Business response:
Thank you for your feedback. We are glad to hear that you found the room clean and that it met your needs for a short stay. Regarding your comment about the room size and amenities, our website provides accurate depictions of our rooms prior to booking, which do not include a chair in the pictures. We apologize if this was not clear and for any inconvenience this may have caused. Additionally, we appreciate your note about the availability of conditioner and will review our amenities to better serve our guests. We hope to ha... read more
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 2,979 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It will close at 5:00 p.m.