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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fair we srayed here before and it was clean and comfy but this time we got a queen suite in the octopus building the pull out couch was horrible to sleep on and had mold behind it house keeping never came except to drop off towels and blankets the floors were so dirty and sandy we went to the service room and got stuff to clean ourselves once location and pool, but it closes way too dearly
Glad it was just one night Very small room. Lots of smoking right in front of room. Shower was small and shower curtain to close to my body Cheap
Disappointed Our TV didn't work until we had someone come ants were horrible our location was horrible the only ice machine was main building from us so we had to walk for that we had to pay for parking because of our location ended up with a 50 parking ticket the location sucked bay view all we seen was bridge it was horrible and a waste of money and paid extra because of the fine and if we wanted coffee or anything we had to walk over to main place not any thing I thought maybe better in main building I really feel we coul... read more
Business response:
Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations. We appreciate you mentioning that our staff was friendly, but we sincerely regret the issues you experienced with the TV, ants, and the inconvenience regarding parking and amenities. We understand how frustrating that must have been and will be reviewing your comments with our team to see where improvements can be made. For future stays, please know that guests are welcome to park in our motel lot closer to the beach for added con... read more
Would stay for a quick desperate trip because I could not sleep at the hotel sadly. I loved the location of the hotel an You can hear EVERYTHING, even your neighbors TV. The air conditioner was so loud and go all night. You can smell the smoke if someone is smoking outside because the door is not sealed. The property was close to the board walk and beach. I liked the sundeck. House keeping was great!
Business response:
Thank you for taking the time to share your experience. We're glad to hear you enjoyed our close proximity to the boardwalk and beach, the sundeck, and the great service from our housekeeping team — we’ll be sure to pass along the compliment! We’re sorry to hear that noise and air quality affected your comfort. Your comments about sound insulation, the A/C unit, and door sealing are important, and we’re actively reviewing ways to improve these areas for a more restful stay. We appreciate your feedback and hope to have the ch... read more
Ok The smell of the room smelled of bleach and mold The location to boardwalk
Business response:
Thank you for your feedback. We're glad you appreciated our location near the boardwalk. We're sorry to hear about the odor in your room—our cleaning products are used to ensure a high standard of cleanliness, but we understand that the smell may have been unpleasant. We'll look into this to make sure it doesn’t happen again. We appreciate you bringing it to our attention.
Very disappointed not clean avoid at all cost! Not clean. Over 30 flies in the room. Bad service lady in the front desk was not very helpful. Bathroom dirty Location
It was okay for the price, I wouldn’t stay again Loud guests, loud from traffic, rooms are small, AC is very loud, no trash can in room Staff were pleasant, convenience to boardwalk/beach
Business response:
Thank you for your feedback. We're glad to hear you found our staff pleasant and enjoyed the convenience of being close to the boardwalk and beach. As we're located right on first street in downtown, there can be more traffic and activity in the area, especially during the busy season. We’re sorry to hear the noise and room setup didn’t fully meet your expectations. Your notes about the AC and missing trash can have been passed along to our team. We appreciate you staying with us and hope to welcome you back for an even bett... read more
Fair The property’s parking lot was really tight and some of it was gravel with pot holes! While we were there some one literally backed into another persons car because it’s so tight. Also the outside door had a crack and we could easily smell weed and here peoples conversations. The property was close to the boardwalk and some nice restaurants were all within walking distance.
Business response:
Thanks for your feedback, Amanda. We're glad to hear you appreciated our convenient location, close to the boardwalk and restaurants. However, we're very sorry to hear about the challenges you experienced with our parking lot, and we sincerely apologize for the inconvenience and the incident you witnessed. We also regret that the outside door allowed smells and sounds to disrupt your stay. Please know we are looking into these issues to improve our guest experience. We appreciate you bringing these points to our attention.
Room was clean, location was excellent, staff was not the nicest and the room and maid service was poor We had to ask for everything, had to go down and ask for new towels everyday, as well as was only given one roll of toilet paper. I asked for our sheets to be changed and was handed them and had to do it ourselves which has never happened anywhere else before. Was on 1st street, location was close to a lot.
Business response:
Thank you for your feedback, Faith. We're glad to hear your room was clean and that you found our location excellent, especially being on 1st Street and close to so much. However, we are truly sorry to hear that our staff was not the nicest and that you experienced poor room and housekeeping service. It's certainly not our intention for guests to feel they have to repeatedly ask for basic necessities like towels or that sheet changes would be handled in such a way. We understand how frustrating this can be. We will be immedi... read more
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 2,968 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is open now. It will close at 5:00 p.m.