This profile has been claimed by the business owner or representative.
Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fair Not enough pillows and sheets didn't appear clean. Towels were damp Room was a decent sze
Business response:
Thank you for sharing your experience. We're glad to hear that you found the room size decent. However, we apologize for the issues you encountered with the pillows, sheets, and towels. Cleanliness and comfort are top priorities for us, and we take your feedback seriously. We will address these concerns with our housekeeping team to ensure they are promptly resolved. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
Disappointing
It was just okay! Room was very small, flies in the room, we had a water leak at bathroom sink. They were quick in fixing it but a lot of our stuff got wet. The location
Business response:
Thank you for sharing your experience with us. We apologize for the inconveniences you encountered during your stay, flies in the room, and the water leak at the bathroom sink. We appreciate your patience as we promptly addressed the issue with the leak, though we regret that some of your belongings were affected. Your feedback is valuable to us, and we will use it to improve our services and prevent such incidents in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.
You have a tripping Hazzard at the front of your property where the sidewalk drops. My father fell. The location
It was doable considering we were there for less than 24 hours. The rate was a bit high for one night. There were 5 bottles of shampoo but no conditioner also the rooms are very small. Would have been nice to have a chair to sit on. Location The room was clean
Business response:
Thank you for your feedback. We are glad to hear that you found the room clean and that it met your needs for a short stay. Regarding your comment about the room size and amenities, our website provides accurate depictions of our rooms prior to booking, which do not include a chair in the pictures. We apologize if this was not clear and for any inconvenience this may have caused. Additionally, we appreciate your note about the availability of conditioner and will review our amenities to better serve our guests. We hope to ha... read more
Just the basics, playing for location only. Parking was not sufficient and spaces were too small, size of room and convenience of room. No hairdryer, no closet or place to hang clothes, small towels and only one towel and wash cloth per person (no hand towel) and tv stations were not clear on either of the kids channels. Location was perfect
Business response:
We apologize for any inconvenience you experienced regarding the towel policy during your visit. We value your feedback and will take it into consideration as we strive to improve our services. If there's anything further we can assist you with or if you have any additional feedback to share, please feel free to reach out.
Bad Everything Nothing
Business response:
I would appreciate hearing more about what you didn't like during your stay. You didn't mention any issues during your five-day visit, which was your second stay in two weeks.
Bad Staff is rude
Business response:
Thank you for bringing this to our attention. We apologize if you experienced any rudeness from our staff during your stay. Guest satisfaction is our top priority, and we take feedback like this seriously. Please reach out to us directly with more details about your experience so that we can investigate and address the issue promptly. Your feedback helps us improve, and we appreciate the opportunity to make things right.
Fair
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,023 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open tomorrow at 8:00 a.m.