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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excelente ubicación. Habitación muy sucia. La habitación estaba muy sucia: Había polvo y las paredes tenían manchas de bebida/comida o no sabemos de qué. El suelo estaba extremadamente sucio con manchas y zonas pegajosas, además había arena de playa que deslizaba al pisar en la habitación. El suelo del baño y el lavabo también estaban sucios. El primer día recibí un mensaje preguntándome sobre que podrían hacer para mejorar mi estancia. Les comenté todo esto y me dijeron que al día siguiente iría alguien para limpiar, tambié... read more
Business response:
Thank you for your feedback. We are glad to hear that you enjoyed our great location, the pool, and the value of our parking. We are very sorry, however, that the cleanliness of your room and the amenities did not meet your expectations. We sincerely apologize for the issues you experienced and for the fact that our staff failed to resolve them after you brought them to our attention. We are addressing your feedback with our team to ensure that this does not happen again and that we can provide a much better experience for o... read more
Fair The rooms were small and not very clean . The staff was very accommodating and friendly and the location was great .
Nice location but if u want something clean this isn’t it!! Small rooms, shower filled with water, asked sheets to be changed never happened, tried to reschedule because of a death and they wouldn’t allow it. Don’t recommend this place at all Great location
Fair
Very Poor
Fair
Fair The rooms were very tiny. The room was also dirty in spots. Also, on check out day housekeeping sat on the bench outside our room at 9:30. Check out is at 11. When we began loading up the car at 10:15, she asked if we were checking out. We weren’t ready for that yet, as we didn’t even have our stuff out of the room. During all of this, we discovered that our key cards turned off and we couldn’t get back into our room. We had to take everything outside the room and then load up the car. The cards had stopped working abou... read more
You get what you pay for Rooms are tiny, bathroom door didn't close, parking spots are very tight, and beds are very very uncomfortable. Close to the beach, price was decent
Business response:
Thank you for your candid feedback. We are truly sorry that we failed to provide a comfortable and functional stay. The issues you describe, particularly the uncomfortable beds and the broken bathroom door, are unacceptable. We sincerely apologize for these failures. Your review has been shared with our management and maintenance teams to address these points immediately. We appreciate you bringing this to our attention so we can improve.
Very inconvenient not getting the room we specifically paid to reserve Property did not give us the specific room we booked!! We booked a room by the bay but instead got a random room because they had already given our room away!! Cleaning staff thats it
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,023 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open tomorrow at 8:00 a.m.