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Madison Beach Motel
- Hospitality
- Ocean City, MD
About this business
Location details
9 North Baltimore Avenue, Boardwalk, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
the management definitely went above and beyond to accommodate us as his guest and make us feel welcomed since we got th the parking was tight but we managed and the rooms. was a little small but just big enough for 2 people not some place I would have all 5 of my kids come stay with my husband and I had all the accessories we was looking for in a place to stay such as balcony with chairs to sight see , close to all the places we wanted to go to wile there purple moose crab shacks etc. and had a pool ..
Business response:
Thank you for the kind words!
Good
Good The fact that they went in our room before check out time and cleaned out our stuff just because we had already packed our car. We left items there to stay refrigerated until check out. We went back an hour before checkout and the housekeeper was cleaning the room and has already thrown out the merchandise. The location is great. The size of the room Was nice.
Business response:
Hi, we regret the misunderstanding about our check out time of 11AM. Even so, housekeeping does turn belongings in to the lost and found but in this instance, the left over food was believed to be trash. Hope we can make it up to you in the future!
Fair
Bad Smell very very dirty Nothing
Poor
Fair Staff was rude and selevtive of people he approached regarding noise levels after the concert there were 15 to 20 people and approached 4 or 5 to tell them to be quiet. Rude when asking to adjust parking when a 2nd vehicle was parked and sticking out directly next to our vehicle the room was a decent size. Overnight female staff was accomedating with check in time
Fair The sound of the dumpsters being emptied at 5:30 in the morning. There wasn't a table and 2 chairs in the room to sit at. Location.. Walking Distance to the boardwalk
Read above Employee burglarized my room while I was in there. Used a key, door burst open. No knock. Stuttered what he was doing. Complained to mgm. He said we can enter room anytime... refused refund. I left. Employee didn't thing anyone in room. It was a straight up room burglary no working lock inside. I tried to contact booking.com with no luck.
Business response:
We sincerely apologize for the distressing experience you described regarding an unexpected entry into your room. What you experienced is completely unacceptable, and we are very sorry that this happened. We understand that this would be alarming, and we want to be absolutely clear: there is no excuse for an employee to enter a guest's room without knocking and identifying themselves first, regardless of the reason for entry. The employee's actions were a serious breach of our security and guest respect protocols, and we are... read more
Frequently asked questions about Madison Beach Motel
How is Madison Beach Motel rated?
Madison Beach Motel has a 3.9 star rating with 3,023 reviews.
When is Madison Beach Motel open?
Madison Beach Motel is closed now. It will open tomorrow at 8:00 a.m.