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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fair Staff didn’t clean the rooms Location
Fair
Bad
not great. rooms were worn out and not what i would call modern or clean. access was an issue, you had to walk far to get to stairs to get up and down and to the pool. we asked to be close to our family they could not do that and we were on the other side of the hotel. The pool deck is PAINTED and very slick, kids fell a lot. The maids came into the room and only changed out towels, didn't do anything else. We paid over $1,000 for four nights and it was 1000% not worth it. close to beach
Business response:
Dear Noel, Thank you for taking the time to share your feedback. We're glad you enjoyed our close proximity to the beach, but we are truly sorry that the rest of your stay fell short of expectations. Your comments have been shared directly with our operations and maintenance teams so we can address these concerns immediately.
It was ok. The TV for one ONLY had 3 channels that looked decent. How cold the pool water was, the steps especially when on the 3rd floor. I also kept getting lost getting to my room if I took another hallway, I didn’t know which way to take. The view from balcony
Business response:
Dear Ninoshka, Thank you for your review and for highlighting our balcony views. We sincerely apologize for the issues with the TV signal, cold pool temperature, and difficulty navigating the hallways and stairs. We are sharing your comments with our team to improve our property guidance and amenities. We hope to welcome you back for a better stay next time!
If we go next year, we’ll probably find another motel The steps were really steep. I didn’t like that we were on the second floor no elevator. The shower had no pressure no pressure. He couldn’t take a decent shower. We didn’t care for that.
Business response:
Dear Linda, Thank you for your feedback. We sincerely apologize for the low shower pressure and the inconvenience with the stairs during your stay. Our maintenance team is inspecting the plumbing immediately. Because our property does not have an elevator, please let us know in advance for any future stays—we are always happy to reserve a ground-floor room and assist with your luggage. We hope to have the chance to provide you with a much better stay next time! Warm regards, The Kokomo Suites Team
Disgusting. Wont be back. Beds were awful. Rust and dust on everything. Smelled gross. Size of the room, big pool.
Business response:
Thank you for taking the time to share your feedback. We're glad you enjoyed the pool and room size, but we are truly sorry that the cleanliness and comfort fell short of your expectations. We are sharing your comments directly with our housekeeping and maintenance teams to ensure these issues are corrected immediately
Enjoyed the view and distance to the beach. Had to buy a couple of fans to stay cool in the rooms as the air conditionin The WiFi doesn’t really work. The tv only gets a couple channels if you’re able to get it to work properly. The air conditioning doesn’t work very well. They don’t have any elevators. The stairs are very shallow. It wasn’t fun carrying everything up to the third floor with no elevator and those stairs. The kitchen was small not enough counter space. Does need an exhaust fan put in as I was using my air fry... read more
Business response:
Dear Jessica, Thank you for your feedback regarding your recent stay. We are glad you enjoyed our location, pool, and room size, but we sincerely apologize for the issues you experienced with our room amenities and facilities. Our team is actively addressing these concerns to improve our guest experience. We truly appreciate your comments and hope to welcome you back for a much better stay in the future. Warm regards, Management Team Kokomo Suites
Fair Les équipements très usés et/ou manquants de la cuisinette. Le manque de ventilateur dans la salle de bain ainsi que de hotte pour la cuisinette. Emplacement, personnel et salle de bain rénovée.
Business response:
Thank you for sharing your feedback with us. We're happy to hear you enjoyed our prime location, friendly staff, and renovated bathroom! We apologize for the condition of the kitchenette equipment and the lack of ventilation in the bathroom and kitchen area. Your comments have been shared with our team so we can replace missing or worn items and explore ways to improve air circulation. Thank you for staying with us, and we hope to welcome you back for an even better stay next time! Best regards, Kokomo Suites Management
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.8 star rating with 2,847 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.