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Kokomo Suites
- Hospitality
- Ocean City, MD
About this business
Location details
7300 Coastal Hwy, Ocean City, MD, 21842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fair
Would be better if WiFi worked for the kids as the cable also froze often Couldn’t get WiFi in the room Good location
Business response:
Thank you for staying with us, April, and for sharing your feedback. We're glad you enjoyed our location, but we sincerely apologize for the issues you experienced with the Wi-Fi and cable TV. We are having our team look into our connection in that area to ensure better reliability for our future guests
Poor
Very Poor
The ladies at the desk was really nice but the house keeping guy was rude and very disrespectful I didn’t like how house keeping walked in without notice .. and my kids wasn’t dress that was unacceptable .. and left me feeling uneasy all night I like that the pool was out front so l can watch my kids have fun ..and it was on the lower level..
Wouldn’t stay again No elevator and was on the top floor with an infant and children. It was not cleaned very nicely. The top of our fridge was disgustingly dirty. The end table between the beds had visible water damage. The floor looked dirty. My husband asked 5 times to get our room cleaned and beds changed and they only changed beds. The restaurant attached charged us for kids even though it said kids eat free. And it smelt like mildew How big the pool was & how close it was to the beach
Business response:
Thank you for your feedback regarding our pool and location. We deeply apologize for the frustrating experience during your stay. We hope to have the opportunity to provide your family with a much better experience in the future.
Fair AC was not working Close to the beach
Business response:
Dear Lou, Thank you for your review and for noting our proximity to the beach. We sincerely apologize for the issue with your room's air conditioner. Our maintenance team has been tasked with repairing the unit immediately. We hope to have the opportunity to provide you with a much better experience in the future.
Fair Beds were uncomfy. Couch uncomfy. Housekeeping was fine. No wifi at all in building, did not work on phones, laptops, or the smart TV that was in the room. Good location, could walk to quite a few places and very close to the beach.
Business response:
Dear Melody, Thank you for sharing your feedback. We are glad you enjoyed our location near the beach, but we sincerely apologize for the uncomfortable furniture and the Wi-Fi outage during your stay. We are actively working with our provider to fix the internet connectivity and are reviewing our room furnishings. We hope to welcome you back for a much better stay in the future. Warm regards, Kokomo Suites
Disappointing
Frequently asked questions about Kokomo Suites
How is Kokomo Suites rated?
Kokomo Suites has a 3.8 star rating with 2,847 reviews.
When is Kokomo Suites open?
Kokomo Suites is closed now. It will open tomorrow at 8:00 a.m.