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Hibu
- Marketing
- Cedar Rapids, IA
About this business
Location details
221 3rd Ave SE Suite 300, Suite 300,, Cedar Rapids, IA, 52401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fraud and Lies! The local rep spent months working me to sign a contract. I finally agreed but with modifications, (90 days with guarantee of 5 leads a month), could cancel if it did not perform. The online associate was never available after the initial contact and neither was my local rep. I tried to email and call. No contact was ever reciprocated. I received about 6 leads during the entire 90 days, none of them were legitimate. I emailed to cancel with the company on day 89. " they were sorry to see me go" and followed u... read more
Business response:
Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation.
Horrible company, makes a lot of promises but doesn’t deliver. I never received a new customer from any of the services they provided and all they wanted was that money out of my account every month. The real problem is that once you see they are doing you no good you cannot cancel the contract. Shady company and do not recommend
Business response:
Based on the research of your concern we have determined that no error has occurred. We appreciate your understanding during our investigation.
The worse company to do business with. they lie to you, their performance are terrible . all they did is a website that you can do by yourself or pay someone not so professional to do it, it will be the same quality. I've been told that if I cancel before 3 month I gonna have to pay for the full website ($450). 3 month after I see no result and I've tried to reach them out to update my website and no one did nothing, I decided to cancel it . Now they tell me I cannot cancel because I have contract for 6 month
Business response:
We have attempted several times without success to contact you regarding your BBB Customer Review. It is our wish to answer your inquiry in a timely and satisfactory manner, so we ask that you contact our Customer Service Department at 1.877.899.1228. We can be reached Monday through Friday, 8:00 a.m. to 7:00 p.m. EST. As soon as we receive your call, we will be happy to review your inquiry.
DO NOT SIGN WITH HIBU IF YOU OWN A SMALL COMPANY...I own a very busy auto body shop and a representative aka salesman came out on a sales call about creating a website. To put it in nice terms..."he railed me right in" promises promises promises. Created a website and told me I would get at least 1 job a month from the website. I have gotten 1 call...in 5 months. They have had no problem in the 5 months taking my money. When we called the salesman and told them we were getting no business and that the website was not working... read more
Business response:
Thank you for your understanding during our recent conversation regarding your advertising concern. We are sorry for any inconvenience you may have experienced and pleased we were able to resolve the matter in a mutually satisfactory manner.
If it was possible to rate 0 stars or negative stars I would!!!! This company is a sham! They have not done anything for our account for at least 5 years accept for charging our credit card a recurring charge. Shame on us for not catching it, however, we are a large company and this slipped through the cracks. We never received statements or emails for this account, they just charged our card every month. When we did call & cancel they wanted to squeeze one more month out but we changed credit cards so they were not able to.... read more
Business response:
We apologize for any inconvenience you experienced with your Hibu website and are sorry that we were unable to resolve your concerns in a mutually satisfactory manner
Bad bad bad customer service they want you to advertise with them on your business and the contact information is not correct and you cannot get them to update it they want money reguardless of your satisfaction.
Business response:
Allison, thank you for your time and assistance in getting requests submitted to update your free business listings on Yellowbook.com.
Over priced and under delivered!! I will be contacting the BBB!
Business response:
Brian, I know our conversation today didn't give you the outcome you were looking for, but I do want to thank you for taking time to speak with me and hear what I had to say. Thank you.
Bait and switch company. I approached HiBu to help build and manage a membership website for a non-for-profit group. I gave them detailed instructions as to my needs and provided examples of other websites that provided the functions I wanted for our members website. They took on the task with great enthusiasm and without any doubts that they would be able to deliver a clear and well functioning product. Their fist attempt failed miserably and without any of the functionality I requested. In fact, they stole content from som... read more
Hibu does not deliver what they promise! They do not care about your business and their billing office is totally messed up. They continue to call about past due bills that were paid more than a year ago. You have been informed.
Business response:
2/4-The client is long term in both print and digital marketing. In the past his account was set up as automatic draft. In 2018 the account was taken off automatic draft and the payments were received late resulting in late fees. We discussed the matter with the client and waived the late fee as a courtesy. No further late charges will be applied as long as payments are posted to the account in a timely manner. We are sorry for any inconvenience he may have experienced and pleased we were able to resolve the matter in a mutu... read more
Frequently asked questions about Hibu
How is Hibu rated?
Hibu has a 3.5 star rating with 800 reviews.
When is Hibu open?
Hibu is closed now. It will open at 8:00 a.m.