Capistrano Volkswagen

ONEPLUSTWO 

on DealerRater

5 years ago

"Nory was great!" Hi, I recently brought my Golf in for maintenance service but started to tell Nory about a noise that was getting present in my car. I started to explain the noise and before even starting the car to demonstrate the noise to him, he knew exactly what the issue was and actually verbally replicated the noise I was trying to explain. He obviously is "in tune" with the VW cars as he immediately diagnosed the problem. I also appreciated that he was honest about the length of time the car would need to stay in th... read more

hillbillyswife1227 

on DealerRater

5 years ago

"Love CapoVW" This is our 5 VW that we have purchased from Capastrano Volkswagen. We choose to drive there to purchase our cars because we do not feel pressured and the sales and service team always look out for us. When we need another car we will be coming back to see Mo, Mike, Richard,Buddy. Paul and all the other AWESOME people that work here. Thank you all very much! 

brandiliann 

on DealerRater

5 years ago

"New Volkswagen Tiguan" JJ and Nick helped me get the 2019 Tiguan at a good price and were very friendly. I love my new car. I would recommend this dealership to others. 

Ctpowell85 

on DealerRater

5 years ago

"Warranty Repairs " Beyond any customer service I’ve ever had at any dealership. They take care of their community!!!! They wear knowledgeable and genuinely concerned with the issues at hand. 

kurte 

on DealerRater

5 years ago

"Impressive Service" I recently purchased a used TDI powered Jetta from a used car dealership. While I was very confidant in my purchase, I wanted to make sure the car was as I expected. I brought the car into Capistrano VW for a n oil change and multi point inspection. The car was fine , as expected. But, the service and information on how to take car of my car was just excellent, The service adviser's took the time to discuss in detail the condition of my car, and what to expect going forward to keep it in great condition ... read more

SuzanneL 

on DealerRater

5 years ago

"Car Buying made easy!" Besides spiders, my biggest fear is buying a car! I had my share of good and bad car buying experiences but I loved the entire process at CapoVW from start to finish. I worked with Curtis in Sales who was so patient with me and kept my anxiety to a minimum. Nick personally introduced himself and was willing to do what he could to get me the vehicle I wanted and was in my budget. There was never any pressure to sign immediately and even had pricing for me from the previous day that they would honor unl... read more

Jim Wayda 

on DealerRater

5 years ago

"Excellent Service" Great service. I really like that the service department kept me informed regarding the status of my car. Also really like the video that was supplied via a text message. 

jtroxcil 

on DealerRater

5 years ago

"Joey was great! " I had the easiest time getting the car I wanted. It was the least stressful car shopping experience. Joey was great! So happy and personable. I love my new Atlas. 

DeanH 

on DealerRater

5 years ago

"In a word "AWESOME!"" Today was my first visit to Capistrano VW. I just moved to the area, having relocated from the SFV. Despite having had a complete maintenance of the car and a clean bill of health, my engine light went on. So I chose Capistrano VW, as it was the closest to the house. I was impressed with the exterior of the property - modern, attractive, well maintained, and clean. As soon as I walked in the door of the Service Department, I was warmly greeted and helped immediately. The interior of the building was eq... read more