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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"My Go-To VW Dealership!" My family has purchased multiple cars from the Capo VW/Mazda dealership throughout the years, and they have consistently been friendly, easy to work with, and made the process streamlined. Nick Colucci is an excellent manager and really knows how to run a business with excellence and transparency. Richard McAllister was the salesman I worked with on my most recent purchase, and he was VERY knowledgeable about VW vehicles, and you could tell had a real passion. I appreciate that he wasn't pushy or fo... read more
Business response:
Thank you so much for the kind words. It's always a pleasure to take care of members of your family, and I'm glad to hear that you're happy with your most recent purchase from Capistrano VW! As Orange County's "Biggest Little VW Dealer," we work very hard to earn your referrals and your future business, so your feedback means a lot to me, personally, and to every member of my staff. Wishing you many miles and smiles in your new VW... Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Outstanding Customer Service and Transparent! " This dealership is OUTSTANDING! They offer integrity and transparency to everyone who walks through their doors. They are the absolute BEST and we had a fabulous experience purchasing our car. Chuck Lilly helped us throughout the car finding and purchasing/leasing process. He was absolutely incredible! They offer extremely competitive prices and always put the costumer first. They are a MUST if you are looking to buy/lease a car.
Business response:
On behalf of everyone here at Capo VW, I want to thank you for trusting us with your business, and for taking the time to share your experience. While Chuck Lilly is the newest member of our sales staff, he's working hard to build a following, and he's doing it with hard work, integrity and a solid focus on his customers' needs. Very happy to know you enjoyed the experience; call me any time if there's anything you need in the future. Nick Colucci General Sales Manager Capistrano Volkswagen (949) 234-4238
"Friendly and fast service" Arlen was very friendly and helpful. Always makes me feel welcome. He is accurate with time and pricing. I only want to deal with him because he is so friendly
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Best Service" Setting up the appointment was easy and this is coming from someone that hates talking on the phone. I was informed of all the work that will be done on my car and the cost was upfront. This gave me a chance to shop around, but Capistrano was the best deal for what I was looking for. I purchased my car here and had all service on my vehicle done here as well. Best customer service I have ever experienced, I always leave happy and feel safe when driving my car. Thank you so much for going the extra mile every t... read more
Business response:
Thank you for the 5-star review! We are so happy to hear that Brad and the rest of our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"40K mile service" Great service - there are a couple of great service employees - Arlen being one of them. Am disappointed they don't have loaner cars any more (other than the exception). Though I am a regular Uber user, this experience was less than ideal. Not to mention, a loaner car lets you still take care of business - go to work, run errands, etc. Please, please bring this service back!
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Fantastic experience" Buddy and Paul were great. There were able to really work with me when my car needed work. I decided to trade my car and lease a new 2019 Jetta. They were able to get me a car the next day which was a real life saver! Looking at going back to see the options for my husband!
Business response:
It was a pleasure meeting you and your husband when you were here getting your new car. I want to thank you for the business, but I also wanted to thank you for your service to our country (Yes, both of you! A military family is a team, and it takes teamwork to get the job done!). I've been here since 2003 since retiring from the Air Force and I hope to be here for years to come, taking care of people like you and your husband. Call or stop by if there's ever anything else we can do for you, or anyone you know. Nick Colucci ... read more
"Purchasing Was Quick and Easy" Saw the vehicle we wanted in line. All vehicle details were noted in the add with the carfax. Called and said we would be right down. Our salesman Joey had the car waiting for us out front for our test drive. We decided to purchase the vehicle and we were in and out of the dealership with a no haggle and no pressure deal. Joey was friendly and honest. Chris in Finance was great too. Quick and easy. It’s my second purchase at Capo and I would definitely recommend it.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Great Experience! " Joey made our experience so easy and enjoyable. He was very clear and helpful with us through the entire process. We had a very positive experience.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Quick Process" Overall a great dealership. A lot of options while you wait for snacks and drinks. I worked with J. J. Davis in sales who was willing to help out in getting us the best deal on our new Tiguan. Paul in fiance was great to talk to and didn't BS, just directed us to what was important. No one likes to be stuck in a dealership all day, at least I don't, so I did appreciate getting in and out. The only thing I would complain about would be attention to detail, in the detail department. The car was delivered to us ... read more
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.