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Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"Wonderful!" We had a very easy and non-pressured experience. We felt that all of our questions were answered and felt confident that we were purchasing the right vehicle for our family.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"VW Atlas purchase" Local is new and clean. Salesman was knowledgeable and didn't try to upsell but gave options. Great experience overthere. The only gripe was it took longer than necessary getting the paper work done but this is common in most car dealerships.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Great experience! " I was able to drive in mid-day and get my car fully serviced in the next few hours without making a previous appointment which I greatly appreciated. Everyone was very helpful and very friendly. I have a long history with Capistrano VW having bought a number of new cars there over the years and I always bring my car back here for service and have never been disappointed. Would highly recommend them!
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Quick, knowledgeable, and offers a great product." Great experience buying from Cap. VW. Love my SE Tiguan in habanero orange! Took my car on a ride trip to South Dakota first week I owned it. What an all around amazing driving experience- heavy weather, no problem, passing long lines of cars on two lane highways, no problem. Love this car- android play navigation system excellent with sharp, clear screen resolution. Hands down this is the best smaller SUV on the market. Andrea
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Had a few buttons replaced" Fred helped me and was thoughtful, helpful, and very enjoyable to work with. The head of service then helped me and did work quickly and with a great attitude and a clean car to boot! Love this dealership!
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Efficiency, Efficiency, Efficiency!!!" Lean process to get your mobility solution if they have it available. Flawless communication with Capo’s Crew from start to end. Overall time for purchase (pre-check documentation): 3hr (est) from arrival to departure. 2019 Tiguan (best trade off in competitive set).
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Outstanding service and very knowledgeable counter man. " Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend them to everyone. Excellent shop.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Oil change and minor service" Everyone in service make this a pleasant experience every tIme I visit. All four Svc writers are are a great team with the customers experience being a top focus.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Great customer service " Fred my service asked if I would be leaving my car for service, and I said no, I was going to wait. He warned me that it might be 2-3 hours as there were appts ahead of me. I told him I was aware it might be that long, I was told that when I scheduled the appt. My car was ready in less than 1 hour! I love Capo VW, your customer service is fantastic!
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.