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Capistrano Volkswagen

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more

Location details

32922 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,476 reviews
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hcarlee's profile image
5 years ago

"Wonderful!" We had a very easy and non-pressured experience. We felt that all of our questions were answered and felt confident that we were purchasing the right vehicle for our family. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

edoziem's profile image
5 years ago

"VW Atlas purchase" Local is new and clean. Salesman was knowledgeable and didn't try to upsell but gave options. Great experience overthere. The only gripe was it took longer than necessary getting the paper work done but this is common in most car dealerships. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

CANTORBOB2772's profile image
CANTORBOB2772 
5 years ago

"Great experience! " I was able to drive in mid-day and get my car fully serviced in the next few hours without making a previous appointment which I greatly appreciated. Everyone was very helpful and very friendly. I have a long history with Capistrano VW having bought a number of new cars there over the years and I always bring my car back here for service and have never been disappointed. Would highly recommend them! 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

kalumo3's profile image
5 years ago

"Quick, knowledgeable, and offers a great product." Great experience buying from Cap. VW. Love my SE Tiguan in habanero orange! Took my car on a ride trip to South Dakota first week I owned it. What an all around amazing driving experience- heavy weather, no problem, passing long lines of cars on two lane highways, no problem. Love this car- android play navigation system excellent with sharp, clear screen resolution. Hands down this is the best smaller SUV on the market. Andrea 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

SROTTLER1's profile image
SROTTLER1 
5 years ago

"Had a few buttons replaced" Fred helped me and was thoughtful, helpful, and very enjoyable to work with. The head of service then helped me and did work quickly and with a great attitude and a clean car to boot! Love this dealership! 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

@GPicaporte's profile image
@GPicaporte 
5 years ago

"Efficiency, Efficiency, Efficiency!!!" Lean process to get your mobility solution if they have it available. Flawless communication with Capo’s Crew from start to end. Overall time for purchase (pre-check documentation): 3hr (est) from arrival to departure. 2019 Tiguan (best trade off in competitive set). 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

DON.COLUCCI's profile image
DON.COLUCCI 
5 years ago

"Outstanding service and very knowledgeable counter man. " Fair and friendly service. Incredibly helpful staff. I have never received better treatment at an automotive establishment before. I would recommend them to everyone. Excellent shop. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

KIWIMAN60's profile image
KIWIMAN60 
5 years ago

"Oil change and minor service" Everyone in service make this a pleasant experience every tIme I visit. All four Svc writers are are a great team with the customers experience being a top focus. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

PAMPEREDPET0's profile image
PAMPEREDPET0 
5 years ago

"Great customer service " Fred my service asked if I would be leaving my car for service, and I said no, I was going to wait. He warned me that it might be 2-3 hours as there were appts ahead of me. I told him I was aware it might be that long, I was told that when I scheduled the appt. My car was ready in less than 1 hour! I love Capo VW, your customer service is fantastic! 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

Frequently asked questions about Capistrano Volkswagen

How is Capistrano Volkswagen rated?

Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews. 

When is Capistrano Volkswagen open?

Capistrano Volkswagen is closed now. It will open at 9:00 a.m.