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Capistrano Volkswagen

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more

Location details

32922 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,476 reviews
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ELIJAHSTGERMAIN22's profile image
ELIJAHSTGERMAIN22 
5 years ago

"Amazing " Fixed my radio free of charge which helped because I’m on a roadtrip. Didn’t have to worry about an expensive trip to a auto shop . 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

AMETHYSTANDROBERT's profile image
AMETHYSTANDROBERT 
5 years ago

"Tire repair" All good...a little long of a wait but fine. Car had plastic cover, carpet protector and a key box left in it but that’s ok. I cleaned it out just fine before leaving, 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

esacks's profile image
5 years ago

" Excellent service." Fred Evans is an efficient, attentive service manager. Intake was timely while he carefully considered my service/repair concerns. His telephone follow was as promised and discussion of issues clear and understandable. The video from the technician was ok, but background noise rendered the audio nearly unintelligible. Nory is also terrific!! Remembered who I was and quickly got me on the road with a courtesy car. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

ceblankenhorn's profile image
ceblankenhorn 
5 years ago

"30 k service" it was fine done faster than they thought. sent me to and appointment in an uber and picked me up, quick and easy. No one wants to pay for regular maintenance, but the price seemed reasonable considering it is only every 10 k miles. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

Arlene A.'s profile image
Arlene A. 
5 years ago

"Great customer service and quick turnaround!" I'm new to the area so this was my first experience with Capistrano Volkswagen. Overall, my experience was very positive. Customer service was great and my car was done before the estimated time. I would recommend Capistrano Volkswagen to a family member or friend! 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

Chrisl346's profile image
Chrisl346 
5 years ago

"30,000 mile tune up and tires" I was able to get my car in for full servicing on short notice (within an hour) had all the work done including a car wash and within the estimate. A nice feature was the video report sent during the day, so that the mechanic can go over important details. Was much appreciated! Chris 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

Tom D's profile image
5 years ago

"VW TDI 120K service" Very friendly and honest I enjoy working with Arlen, and always choose him as my service representative. I will keeping coming back for my regular service. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

RBSHELDON91's profile image
RBSHELDON91 
5 years ago

"Great job" Arlen was very helpful, I appreciated the video footage of them showing me what was going on with the car, and I had a great all-around experience 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

CR's profile image
5 years ago

"Very efficient and helpful!" Arlen was very helpful in getting me in and out quickly first thing in the morning. He answered all of my questions and explained things clearly. 

Business response:

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family! 

Frequently asked questions about Capistrano Volkswagen

How is Capistrano Volkswagen rated?

Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews. 

When is Capistrano Volkswagen open?

Capistrano Volkswagen is open now. It will close at 8:00 p.m.