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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great car buying experience - at both Capo VW and Mazda" All team members made our experience as easy and stress-free as possible. From Pat to Nick at VW who we bought the car through and even to the folks at Mazda (Heather) that showed us some great options. I highly recommend this dealership - especially for those in the So County. We will definitely consider Capo VW/Mazda during our next car buying experience.
Business response:
Hi Jody, Thank you for the 5-star review! We are so happy you had a wonderful experience with our team and appreciate you recommending us. Welcome to the Capo VW family!
"Outstanding Service " Back in 1996 I bought my first of four Volkswagens from Capistrano VW. I keep coming back because of the outstanding service department. They have the most knowledgeable and competent service department. Thanks for the great work .
Business response:
Hi Ruben, Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate your loyalty to the Capo VW family!
"Terrific" I brought my VW in for servicing on Saturday morning and the line of cars at 7:40am was already daunting. Nevertheless, I was able to drop off my car and leave quickly. My husband I took the time to walk into town and pick up drinks at Starbucks and before we could reach home, I received the call that my car was ready! The service at Capistrano Volkswagen is always great and I have seen the service reps enough over the last 15 years to feel like they are almost family. They are always upbeat, efficient and knowled... read more
Business response:
Hi Paula, Thank you for the 5-star review! We are so happy to hear that our team took great care of you and thank you for being a part of the Capo VW family!
"I have to come back, bummer" Service took longer than was quoted. Also two new lights came on after I left and you did not turn off my need an oil change light. I had to leave this morning for a trip so I’ll be gone for a week so I have to come back in a week to get this fixed again.
Business response:
Thank you for letting us know about your service experience. We apologize for the extra trip to address the light concern. We have alerted our team and promise to ensure you're taken care of the next time you're in.
"Purchase new car for teenager twins #16" We visited another VW dealer the same day and was haggled. We met Steve late in the day and he was no nonsense and honest. We ended up purchasing a new car for the same price as a used! We will be back for #2!!
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you wanting to come back to us and welcome to the Capo VW family!
"Julianne C./ Good listeners and dream-makers. " I came in with an old VW. Haunted by pangs of sentiment and angst, it was in fact, time to say goodbye to my vehicle of numerous years. How hard it was to part with "an old friend." But, Mike found the silver lining behind the dark cloud. Paul worked the numbers, Nick manned his over-seeing telescope, and Fred was introduced and freely spilled forth his words of wisdom. I ended up driving home in a brand new Beetle designed to pluck the heartstrings of all who see or ride in h... read more
Business response:
Hi Julianne, We are so happy to hear that our team took great care of you. We appreciate your kind words and welcome to the Capo VW family!
"Just terrific " They treated me great. I’m from out of town and yet they took care of me just as good or even better than my hometowns own VW dealer, where I purchased car. Says lots about how corporate VW operates.
Business response:
Hi Howard, Thank you for the 5-star review! We are so happy to hear that our team took great care of you!
"Kind and caring " The team at Capistrano VW is the kindest most honest dealership in town! I can’t say enough about how well I have been treated both times I purchased cars from them. I would highly recommend them for your car purchasing experience.
Business response:
Hi Lisa, Thank you for the 5-star review! We are so happy to hear that our team took great care of you and appreciate you recommending us!
"Great Service" Brad once again took care of me. I have a TDI warranty on my car and Brad took note of it right away when he saw my check engine light on.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.