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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great Service" Fred Evans is great with customer service! He was very knowledgable and helped me with my service appointment. He made it simple and easy. Would like to work with Fred in the future
"Wonderful process" These guuts are the best. They helped me in communicating thry mom and myself very patience very helpful n very honest Beside knowing al VW are known for best handmade cars I love my car and glad it a VW again!! Thank yofor Joey and Paul.
"Our experience in purchasing the Tiguan SE at Cappo" I have purchased the Tiguan SE w/Moonroof and I am delighted. I am delighted with the car. I am delighted the way Buddy Holguin and Nick Colucci executed the transaction. It was a painless and seamless transaction among sales and finance in handling our purchase. I sat and enjoyed the coffee while the process was completed swiftly. Buddy and Nick are very caring and knowledgeable about their product. They were extremely helpful in making our decision. I will recommend Bud... read more
"Happy Camper" Your service tech was able to adjust my non-working hood latch, thus saving me the expense of replacing it as I had anticipated would be the case. Also, the oil change and overall vehicle inspection gives me the confidence to embark on another drive in Baja California. I credit Capistrano Volkswagen with allowing me to reach 310,000 miles on my 16 year old Jetta and am always happy with your service.
"service reception and reps" Brad is awesome but other guys sitting at service need to smile, welcome clients, be courteous and more friendly. I suggest a seminar based on basic principles of Dale Carnegie classic book How to Win Friends and Influence People. When I enter the service area where service writers sit smiles and happy faces would make a huge improvement on the impression your customers get of the dealership. Nick Calucci is an example like Brad of courtesy etiquette charisma of top notch customer service.
"Friendly and excellent service" We researched vehicles upfront online on their user-friendly website which even allowed us to calculate exact pricing for the vehicle we selected. We took the printout of the vehicle and pricing to the dealership and Joey, our sales associate, made the vehicle available to us for a test drive. The buying process was so easy and we never felt pressured into purchasing anything we didn’t want which was very refreshing compared to other dealership experiences we had in the past. Joey was a pleas... read more
"That was easy!" Capistrano Volkswagen has the best service department we have ever seen. For that very reason, we have purchased our last three Jettas there. Arlen Mack was friendly, extremely helpful, and very accommodating to my schedule, and the service took less than one-half the time I had expected. Stepping back into my freshly washed car reminded me why I will always return here for service.
"Smoothest buying experience ever" Worked with Curtis and the team. Agreed on OOD price by mail and the only thing that's left when I arrived was basically a handshake. That is experience you looking for when you know what you trying to buy. Curtis was courteous and knowledgeable, no up selling. Super fast trade-in experience with very reasonable price. Paul was very professional, experienced and quick. I definitely would recommend Capistrano VW dealership experience as one of the best ever.
"Great service!" All the people were so nice and quick. Very helpful. I was treated great and all of the staff was friendly and easy to work with.
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.