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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great Salesman and Dealership" i had an excellent sales experience at VW Capistrano. I was in the market for a new vehicle. One of the car's I was considering was a Golf R. Ari Golji was the sales person who helped me. It was the best car shopping experience I ever had. There was no pressure on his part to sell me. He showed me the car's advanced features and enjoyed watching the thrill I got from testing them. He allowed the car to speak for itself but was knowledge about every feature. I was assured he was available to an... read more
Business response:
Thanks so much for taking the time to share your experience with us. Ali is a true gentleman, and he cares greatly about all of his customers. I'm glad you felt comfortable here, and I would ask you to continue to tell all of your friends and family about us. Call me directly any time if there's anything you need. Nick Colucci, General Sales Manager, (949) 234-4238
"Excellent customer service!" Everyone I interacted with was incredibly friendly and helpful. Buddy spotted me right away and immediately helped me find the right car for me. The paperwork went very quickly and easily, and he passed us over to Joey to help with the financials. Again, very quick and easy process! Buddy was very attentive and answered any questions and went over all the features of my new Beetle. He introduced me to Nick, who was incredibly friendly as well. Could not have asked for a better experience with my... read more
Business response:
Very happy to hear that you were as happy with the buying experience as I know you are with the car you got from us. Anyone who has ever met Buddy will agree that he makes the process fun and easy. Enjoy your car, and don't hesitate to reach out if there's anything you need in the future! Nick Colucci, General Sales Manager, (949) 234-4238
"Fantastic Experience Leasing VW Jetta" I couldn't be happier with my experience at Capistrano Volkswagen and Steven Skinner. Steven was very friendly, helpful and straight to the point. Steven quoted us a low and reasonable price right off the bat and we didn't have to waste hours haggling back and forth. Steven really listened to my needs and offered me a great deal that I walked away feeling good about. I definitely recommend Steven.
Business response:
Very glad to hear that your purchase experience was a good one. Steve had been taking great care of his customers for over 18 years here at Capistrano VW and I'm not surprised to hear that he made you feel welcome as well. Please tell your friends and family about him and feel free to stop by and say hello next time you're in the store! Nick Colucci, General Sales Manager
"Fantastic Golf R Purchase Experience at Capo VW" Overall experience with this purchase was the best purchase process I've gone through with any of my cars. The Golf R is a tough car to come by, so I put a deposit down and knew I had a wait in store. Steve Skinner and the team (Nick Colucci & Miles Brandon) updated me along the way with any info they had. As the arrival date got closer random delays (caused by issues out of Capo VW's control) kept popping up they were updating me daily with whatever info they came across. Th... read more
Business response:
Chris - The Golf R is an exciting car and yes, we're always excited to see someone driving off in one, grinning from ear to ear. On behalf of everyone here, thank you for trusting us with your business. We wish you many miles of smiles in your All Wheel Drive rocket ship! Nick Colucci General Sales Manager Capistrano Volkswagen
"Quick and Easy" I was able to complete my deal in about 2 hours to include the test drive, negotiation, financing and walking out the door without a hassle. Ali was great and never hounded me while Nick got us a great deal and Joey made sure the car was covered. Thanks fellas.
Business response:
Hey, thanks again for the business; we all really appreciate you choosing Capistrano Volkswagen. Glad to hear that you were pleased with the service you got. We try to make it easy! Come see me next time you're in the store! Nick Colucci General Sales Manager
"Outstanding experience " We spent yesterday going to 4 different dealerships (VW, Honda, Camry and Nissan), our experience with Curtis Kelley at Capo VW was outstanding. He was knowledgeable, asked the "right" questions and packaged an auto that not only meet our driving needs but our financial requirements all without the hassle of the deal. We will certainly recommend him to our friends and family. Peggy M.
Business response:
Peggy - It was a pleasure meeting with you when you were here getting your new Volkswagen. I'm so glad to read that you feel Curtis took great care of you (although I'm not a bit surprised, really!). Keep our contact info handy and reach out any time if there's anything else we can do for you, your family or your friends. Nick Colucci General Sales Manager
"Great Experience" I have bought more than my fair share of cars and my recent experience with Curtis Kelley at Capistrano Volkswagen was one of the best I have ever had. Curtis made it a simple and easy process with great custom service. The whole team was very friendly, easy to work with and were not pushy resulting in a very confrontable experience. Nick Colucci and Joey Robustelli were great too and rounded off the experience.
"Wonderful experience and Awesome Staff" My experience at Capo VW was nothing but great. Everyone was extremely friendly, made me feel at home. I leased a 2016 Passat SE. I love love love my new car! A special thank you to Michael Stieber for a pleasant and painless experience. I will definitely send any referral's to this location. Thank you!!
"Purchased Vehicle" We drove 4 hours to come to this dealership, and left with nothing but smiles. We were well taken care of, especially by Curtis Kelly! Vehicles we have purchased in the past took what felt like all day to get the paper work done, but Curtis made sure we got in and out! My family and I give this dealership 5 stars and recommend to everyone!!!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.