This profile has been claimed by the business owner or representative.
Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Long-distance purchase" After searching locally for a hard-to-find Beetle TDI we located this one at Capistrano Volkswagen via a website. With the dealership being 500 miles away, we were unsure about buying the vehicle sight unseen, but with the help of a detailed custom video received from Connie Carroll we decided to purchase the car. She was able to FedEx us the documents next day along with a convenient prepaid return envelope, and offered to pick us up at the airport 20 miles away to take ownership of the vehicle. I w... read more
"Drama free professional service with a smile " How nice to find a dealership that made me feel great as soon as I walked in. They gave me the deal I needed and Connie was very professional in her approach with a warm welcome. First class service
"Easy car buying experience!" Buying a new Passat from Steve was a great experience. He was very easy-going, professional, and I never felt pressured or that he was hustling me. I got exactly the car I wanted! Thank you, Steve Kim
"Outstanding customer service!" I spent three weekends visiting car dealerships and this was BY FAR the best experience. Our salesperson, Curtis Kelley, was professional and knowledgeable. Highly recommend.
"Outstanding experience" We found a used 2012 Audi A4 online at this dealership. We live in the San Diego area so we had a lot of questions about the car before we were going to make the drive to Orange County. We spoke with Curtis, he was very helpful in answering our questions. Called us back in a very timely manner with answers to our questions. When we decided to make the drive to the dealership, Curtis was very easy to work with. Friendly, professional and made our car buying experience a very pleasant one.
"My 5th NEW VW from this dealership in 11 years!!" This dealership and buying experience is wonderful. Everyone is extremely professional. Steve and Joey (Finance Guy) made this a simple and affordable transaction. Car was ready as promised, no snags. Five Star, White Glove service.
"One of the best car buying experience with Steve Skinner" I have been selling cars 10 years ago for Porsche and Jaguar. As someone who has been in the industry for 10 years I am usually called to help negotiate the deal and make sure there is no "issues". I got 3 VW-s from another dealer in the area in the past 16 months for my wife, my nephew and a friend. Now it was time to get another one for my other nephew and I tried to get it at the same dealer like before. For whatever reason, the communication was to slow so I deci... read more
"Excellent with Steve Skinner!" I bought a Certified with low mileage and got a beautiful car! Steve Skinner made it easy. Being a woman - I had been shopping for over a month and was tired of the hard sale. They transferred me to Steve and I will say thankfully. He was not high pressure, didn't scare me with "no negotiation talks", just showed me the cars that I was interested in, didn't make me feel like I was wasting his time and he got the sale. I would highly recommend him if you go in there... He is flexible with time ... read more
"Car Buying Made Easy" I was in the market for a VW Beetle and found two different dealerships that had the exact same car for the same price. I reached out to both, but only VW Capistrano contacted me within the hour. I spoke with Connie and made an appointment for the following day. As a sales person, I appreciate the extra mile. The moment I received a follow up email from Connie containing a link to a personalized video tour of my vehicle of interest, that I wanted to do business with Connie. I chose a dealership 60 mile... read more
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open at 9:00 a.m.