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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Amazing experience" This is by far the best experience easing a car. I called the dealership and Steven quoted us a low and very reasonable price right off the bat and we didn't have to waste hours haggling back and forth. He was very courteous and patient, showing us all the neat features the Passat has. Nick, the manager, listened to our needs and was very accommodating. Joey also helped us and handled our paperwork swiftly, so we didn't have to wait forever. I am adding Buddy to the review because he was the one to answe... read more
"So Easy!" Buddy and Nick went above and beyond helping our daughter get into her first car. Nick was instrumental in working with Volkswagon Credit and getting her approved for the recent Graduate incentives and financing...Go BEARS! We will definitely be using them again when the lease is up! There were NO hard sell tactics and pushy add ons. If you want competitive pricing and excellent customer service, then buy from these guys....they're the BEST!
"Great Used Vehicle Purchase Experience." Steven Skinner helped us with a 2014 Jetta 2.0L S I had inquired about via the website and was quick to respond. I let him know we were coming from 1 1/2 hours away and that I wanted to sort out as many of the purchase details as possible before driving down and he quickly enabled me to submit a credit application and get us started. I appreciated that he didn't try to upsell us into something we didn't want. (No Pressure) During the test drive he answered my questions but he also al... read more
"Honest " We were in search of a third family car for our 16 year old son to use. We had reached out to several dealerships just looking for the right car and the right price without hassling or hidden prices. We ran across hidden prices at other dealerships but not here! Capistrano met all of our needs! We are grateful for their integrity.
"Lease return " My lease was up on my Beetle and I was hoping to start another on a new Jetta. I scheduled an appointment with Mike, who was just as helpful on the phone as he was in person. The whole process was quick and easy. Mike tracked down a Jetta that was perfectly suited to my needs and also got me great deal on my new lease! Thanks Mike!
"Best dealership in SoCal" This was the 4th VW I have purchased and the 3rd that my husband has. We're fairly new to the area and went to a few dealerships and had a few bad experiences before landing ourselves at Capo VW. The whole experience was wonderful, the staff is all friendly and they really do make you feel like part of the family. I'm a huge Volkswagen enthusiast, but, had it not been for this dealership, I most likely would have purchased something else! Thanks to all of you for your customer service and your atti... read more
Business response:
Thank you guys for the kind words. I'm really glad you gave us a shot at keeping you loyal to the brand. We love what we do here, and it's good to hear that this fact came through in your buying experience. I know you're going to love the new GTI even more than the last one, so people will just have to accept that you'll be driving around town smiling all the time. It was a pleasure meeting you both. Remember to stop buy on Wednesday wearing something purple to take advantage of our Smileage Guaranteed customer appreciation ... read more
"Ali rocked!! Thank you!" Ali was super helpful in both finding and choosing a car and was very insightful on features and financial aspects of each option. We enjoyed our visit and are super happy with the car we chose!
"Friendly, Thorough, Quick" Came to Capo VW to check out a car I saw listed on their online used inventory. I had called prior to going in and Buddy pulled the cars I was interested in up to the front so they would be ready when I got there. He was incredibly thorough, personable, and funny. The manager had come to check on me as well during the process and was also very friendly. The entire experience was very pleasant. Once all the paperwork was done and I was ready to go, Buddy hopped in the car with me and showed me ever... read more
Business response:
Sarah - We really appreciate you choosing Capistrano Volkswagen as the place to get your new car. We try to let everyone know that the experience here really is different from the typical, corporate owned kind of dealership, and your description of how Buddy took care of you is a testament to that. Super happy that you like the car and it was a pleasure meeting you. Nick Colucci General Sales Manager
"Go see ALI GOLJI" Took my mom in to see Ali a couple of months ago for her to test drive cars for the first time in 15 years. If you can imagine that's pretty intimidating for anyone. First off, I'd walked into the showroom a few days before and talked to Ali about bringing her in and just to see what VW had these days. We arranged a time for me to come back with my mom and Ali was great about confirming the appointment before we came in but was never chasing me. Nice. Then I brought my mom in and we drove - he was very goo... read more
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.