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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"New Car, Great Service!" I've always liked driving Volkswagens and Steve at Capo VW helped me get into the perfect car for me. I just moved back to Orange County after living in San Francisco where I pretty much rode my bike everywhere and needed a car. I looked at the Golf first and then decided on the Tiguan. Steve was very patient and understanding when it came to giving me the time to make the decision on my own. When I was ready to go ahead with the purchase, Steve helped me streamline the process and explained all the... read more
"True Customer Service!" Rene's professionalism and care for his clients is truly unparalleled. There is no back and forth or gimmicks, he is real and honest and will work with you to help you through the whole process and then some. He is a great asset to any dealership and I would go back to see him 100 times over!
"Outstanding professional service " Nick Colucci, Rene Alberti and Chris Del Campo serviced my needs from start to finish. The customer service was first class!!! Rene Alberti was very friendly and knowledgeable with the purchase of the automobile.
"A Commitment that is Beyond Words!!" The team at Capistrano VW understands what customer service is all about. I have had the pleasure to be a client of Capistrano for going on 6 years now--and last night yet again my expectations were exceeded ever more by my long-standing sales advisor, Steve Skinner who structured a fabulous deal and got things going!! Steve epitomizes the spirit of what service is all about. As I finished meetings last night, Paul from the finance team's upbeat attitude after a long day was every so ref... read more
"Absolutely Amazing Service!" Got into my dream car since I was 16 today thank you to Rene Alberti!! He did everything he could to make sure I walked out with the car I wanted. We had such an amazing experience thank you to the guys here. Everyone we encountered was so friendly and very quick to help with any needs. Rene made the whole car process very easy and was able to come up with quick solutions. He went over every detail of the car, all the safety and fun tech things that come with the car. Rene made sure that I was c... read more
"Fast and simple" I just bought a Golf sport wagon SEL. Rene was very helpful and knowledgeable about the car and the different models. I had to work very early the next day and Rene and Nick had me out of there in great time. I think that was the fastest turn around I've ever had. Rene even made time for me the next day to go over the features in the car. All and all a great buying experience. Thanks again
"Always had a good experience here" I have had my 2012 Passat TDI serviced here for a couple of years and have always had a very positive experience. The service writers know the cars and do a good job at explaining things. I recently bought a 2017 Golf GTI from Capo VW and Renee in their sales department was super helpful and he knows the cars very very well. The buying experience was completely pressure-free and quick and smooth, despite them having to get my car from another dealer. I would definitely buy from Capo VW aga... read more
Business response:
So very glad to hear that you felt well taken care of by Rene and the rest of the staff. Rene is our newest, up-and-coming star and I believe many more customers will feel the same way about their experience going forward. The important thing is that you got exactly the car you wanted and a fair deal. Please tell your friends and family about us! We're the "Mom & Pop" store where you will always see familiar faces, and where people remember you, not the typical big corporate machine. I'm grateful for your business and hope t... read more
"Amazing Customer Service" I had the best experience with Mike Stieber at Capistrano Volkswagon while leasing a new car. He was extremely respectful of my time and did a lot of the prep work over the phone, so when I arrived at the dealership, it was seamless. I would recommend Mike Stieber at Capistrano Volkswagon in a heartbeat.
Business response:
Can't thank you enough for trusting us with your business, and also for taking the time to share your thoughts about the purchase experience. It's good to hear that Mike and the rest of the crew took care of you and that the whole process was painless. Guys like Mike actually care a lot, as we all do here at "The Biggest Little VW Dealer in Orange County." If you're not aware, our sales staff have been with us for an average of about 12 years! That's a lot of experience, and just what you'd expect from the small town VW stor... read more
"Best Experience ever at a Dealership!!!!!!" I have purchased and leased vehicles for the past 35 years. This was by far the easiest purchase/lease experience of my life. Just AWESOME!!!!!!!!!!
Business response:
We certainly appreciate the business! Great to hear that you enjoyed the experience. We're a privately owned dealership and we survive on our solid repeat and referral business, so please tell your friends about "The Biggest Little VW Dealership in Orange County!" Thanks! Nick Colucci General Sales Manager
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.